Senior Manager, Compensation & Benefits and Operations

scmp; Hong Kong; On-site; HKD 900,000 - 1,400,000; Full time

Job summary

SCMP is seeking a highly analytical Senior Manager to lead Compensation & Benefits (C&B) and Operations, overseeing global C&B functions, payroll, and employee lifecycle processes from Causeway Bay, Hong Kong.

You will partner with Finance and People Business Partners to manage people costs, drive automation, and support annual compensation cycles, bonuses, and retention initiatives through data analytics and AI-enabled solutions.

Qualifications

• Bachelor’s degree in HR, Finance, Business Administration, or related discipline.
• 10+ years of experience in C&B and HR operations in an MNC or conglomerate.
• Experience leading digital transformation or automation projects in HR.
• Excellent communication and negotiation with multiple stakeholders and vendors.
• Proficient in HRIS platforms with strong data analysis and reporting skills.
• Fluency in English, Cantonese and Mandarin is preferred.

Responsibilities

• Oversee end-to-end C&B operations including payroll, final payments, retirement schemes, MPF, and pension contributions across multiple regions.
• Manage daily People Operations: onboarding, movements, offboarding, and certifications.
• Lead annual audits and respond to auditor enquiries.
• Collaborate with Finance and People Partners for cost budgeting, forecasting, and strategic initiatives.
• Design and execute annual salary reviews, bonuses, promotions, and market benchmarking.
• Manage HRIS and related applications; drive system upgrades and digital workflow improvements.
• Champion process reengineering and AI-enabled innovations to improve efficiency.

Skills

Communication

Negotiation

HRIS proficiency

Data analysis

Analytical mindset

Education

Bachelor’s degree in HR, Finance, or Business Administration

Tools

HRIS systems

Job description

Purpose of the Position:
We are seeking a highly analytical and process-oriented Senior Manager to lead our Compensation & Benefits (C&B) and Operations team. This role is pivotal in managing our global C&B functions, ensuring compliance, and driving operational excellence through process reengineering and AI-enabled innovation. You will partner closely with the Finance Department and People Business Partners to manage people costs, while managing our annual compensation cycles and retention initiatives.

Job Responsibilities:

C&B Operations & Employee Lifecycle Management

• Supervise end-to-end C&B operations, acting as the primary checker for all regular and casual payroll, final payments, retirement schemes, MPF, and pension contributions across Hong Kong, Mainland China, Singapore, Malaysia, and the US.
• Oversee daily People Operations, including core employee lifecycle processes (onboarding workflows, staff movements, offboarding, and certifications).
• Lead annual audits, including HR walkthroughs, payroll document preparation, and addressing auditor enquiries.
• Validate relocation and medical-related payments to ensure policy compliance.
• Lead policy renewals and internal communications via our internal portals.

People Cost Management & Strategic Planning

• Collaborate closely with the Finance department and People Business Partners to manage the people cost budget, orchestrate annual forecasts, and drive new strategic initiatives.
• Provide robust tools and rolling forecast templates to enable ongoing cost monitoring and support manpower planning.

Annual Exercises & Retention

• Lead the end-to-end execution of annual review cycles, including salary reviews, bonuses, promotions, market benchmarking, and ad hoc reviews.
• Design and administer incentive schemes and long-term compensation strategies that support a performance-driven culture, utilizing data analytics to align with business objectives.

System Management & Process Improvement

• Act as the steward of our HRIS and peripheral applications, ensuring smooth daily operations, data accuracy, and alignment with organizational goals.
• Partner with the Product & Technology (P&T) team and external vendors to implement system upgrades, portal enhancements, and digital workflows.
• Champion operational excellence through cross-functional team collaboration, process reengineering and AI-enabled innovation.

Job Requirements:

• Bachelor’s degree in Human Resources, Finance, Business Administration, or a related discipline.
• Minimum 10 years of experience in C&B and HR operations in MNC or conglomerate.
• Experience in leading digital transformation or automation projects within an HR function.
• Exceptional communication and negotiation skills to engage with diverse stakeholders and vendors
• Proficient in HRIS platforms with strong skills in data analysis and reporting.
• Demonstrates an analytical mindset and the ability to interpret complex data to support strategic decision-making
• Good command of written and spoken English, Cantonese and Mandarin.

Work location will be at Causeway Bay office.

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