Senior Manager, Change Assurance

Global Sports Jobs Limited; Hong Kong; On-site; HKD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Dynamic working environment

Development opportunities

Job summary

The Hong Kong Jockey Club is seeking a senior PM Change Delivery lead within the IT Change Department to advance delivery capability across agile, waterfall and hybrid methods. You will oversee reviews, templates, and governance across IT initiatives in HK and Shenzhen.

You will lead delivery risk identification, strategies for improvement, and uplift project management discipline. English proficiency, 10+ years PM experience and a strong collaborative mindset are essential.

Qualifications

• Bachelor's degree in a relevant field (Arts/Law/IT/Engineering etc.).
• 10+ years of hands-on PM experience in a large organisation; 5+ years in leadership.
• Effective interpersonal and communication skills.
• Strong knowledge of programme and project management practices (Agile and PMP).
• Highly collaborative and team-oriented.
• English proficiency (written and spoken).
• Microsoft Office proficiency (Word/Excel/PowerPoint/Project).
• Self-motivated with problem-solving and can-do attitude.
• Track record delivering projects across industries.
• Strong relationship-building and influencing abilities.

Responsibilities

• Lead the adaptation, implementation and continuous enhancement of the IT Division’s Change Delivery capability.
• Oversee delivery reviews and assurance evaluations across IT Division initiatives across the delivery lifecycle.
• Design and maintain high-quality PM and assurance templates under guidance of Change Management Lead.
• Implement and maintain standardised frameworks, tools and templates for Programme/PM Assurance.
• Review technology programmes against agreed success criteria and provide governance insights.
• Assess IT projects to determine delivery status and areas for improvement.
• Develop and follow up action plans for IT initiatives to improve delivery health.
• Champion uplift of project/programme management capability across HKJC and IT Division.

Skills

Project management

Interpersonal communication

Collaboration

Problem solving

Influencing skills

English proficiency

Microsoft Office

Education

Bachelor's degree in Arts, Law, Communication, Business Admin, IT or Engineering

Tools

Microsoft Project

Job description

About the Role

The role sits within the IT Change Department, which ensures the successful delivery of all IT change initiatives across agile and waterfall methodologies. The department is supported by a robust IT Change Management Office (CMO) that oversees the process to ensure efficiency and effectiveness. The IT Division is a community of over 1,500 professionals working collaboratively across Hong Kong and Shenzhen. The role leads the adaptation, implementation and continuous enhancement of the IT Division’s Change Delivery capability, including delivery reviews and assurance evaluations across IT Division initiatives.

Key Responsibilities

• Lead the adaptation, implementation and continuous enhancement of the IT Division’s Change Delivery capability by identifying delivery risks and embedding lessons learnt across waterfall, agile and hybrid delivery methods
• Oversee delivery reviews and assurance evaluations across IT Division initiatives, covering key project management dimensions throughout the delivery lifecycle
• Design and maintain high-quality project management and assurance templates under the guidance of the Change Management Lead
• Implement and maintain standardised frameworks, tools and templates for Programme and Project Management Assurance, covering stakeholder management, planning, scope, risks, issues, dependencies and benefits
• Review key technology programmes, opportunities and initiatives against agreed success criteria, providing governance insights, strategic recommendations, health heatmaps and follow-up on assurance findings through to resolution
• Assess IT projects to determine delivery status, progress and areas for improvement, ensuring agreed actions are implemented promptly and to the required quality standard
• Develop and follow up action plans for IT initiatives to support movement towards the desired delivery health status
• Champion the uplift of project and programme management capability, quality and discipline across HKJC and the IT Division

Required Experience & Qualifications

• Bachelor's degree in a relevant field such as Arts, Law, Communication, Business Administration, Information Technology, or Engineering
• Minimum 10 years of hands‑on project management experience in a large, complex organisation, and at least 5 years of management experience in leading teams and building relationships across various levels
• Effective interpersonal and communication skills
• Solid understanding and practical application of programme and project management practices (e.g., Agile and PMP)
• Highly collaborative
• English proficiency (written and spoken)
• Solid knowledge of Microsoft Suite (Word, Excel, PowerPoint and Project)
• Strong self‑initiation, problem‑solving skills and can‑do spirit
• Track record in project delivery from any background or industry
• Good problem‑solving skills, with the ability to demonstrate a very good understanding of project management and suggest viable solutions or recommendations to bring projects back on track
• Strong working relationship and influencing skills

Preferred Skills

• Preferred degree from an accredited university
• Cantonese proficiency (written and spoken is an advantage)
• Knowledge of Excel Macros and VBA is a plus

Salary

• Competitive salary

Benefits & Perks

• Competitive benefits package
• Dynamic working environment
• Development opportunities

About the Company

The Hong Kong Jockey Club is a world-class racing club founded in 1884 that acts continuously for the betterment of society. It operates a unique integrated business model comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution; through this model it generates economic and social value and supports the HKSAR Government in combatting illegal gambling.