Senior Manager – Business Operations & Development

The Achievers International Academy Limited; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

The Achievers International Academy Limited is seeking a Senior Manager to oversee business operations, sales and development across a multi-discipline education group. The role requires translating priorities into clear action plans, coordinating cross-functional teams and driving initiatives to completion.

Reporting to the Director, you will balance hands-on sales and administrative duties with strategic oversight, ensuring projects are delivered on time and to a high standard.

Qualifications

• Relevant experience in management, preferably with exposure to education or training groups.
• Ability to prioritise competing tasks and meet tight deadlines in a fast-paced environment.
• Proactive, organized, detail-oriented and able to coordinate multiple teams across functions.

Responsibilities

• Oversee sales, marketing and operational activities across the group to set priorities and deadlines.
• Drive accountability by tracking targets, milestones and task completion.
• Coordinate across teams to align efforts and ensure effective communication.
• Identify opportunities and take ownership of initiatives from planning through to completion.
• Leverage technology to improve processes and service quality.
• Provide timely updates on performance, risks and suggested actions to the Director.
• Participate in hands-on sales and administrative work as needed to support team delivery.
• Maintain accuracy and consistency across operations, records and customer service.

Skills

Management

Operations

Cross-functional coordination

Sales

Marketing

Job description

Senior Manager – Business Operations & Development

We are looking for a proactive, highly organised Senior Manager to oversee sales, marketing and operations across an education group spanning multiple disciplines.

Reporting directly to the Director, you will translate business priorities into clear action plans, coordinate teams and ensure projects and day-to-day responsibilities are completed on time and to a high standard. This role suits a fast learner who thrives in a fast-paced environment, embraces technology and takes the initiative to propose and implement new ideas.

While the role primarily focuses on management, it also requires a hands-on approach, including direct involvement in sales and administrative work when business needs require.

Key Responsibilities

• Manage progress and delivery: Oversee sales, marketing and operational activities across the group, setting clear priorities, responsibilities and deadlines.
• Drive accountability: Monitor targets, project milestones and task completion; address delays and obstacles promptly to keep work on track.
• Coordinate across teams: Work closely with colleagues across different disciplines and functions to align efforts and ensure effective communication.
• *Support business growth:* Identify opportunities, propose new initiatives and take ownership of execution from planning through to completion.
• Improve processes through technology: Evaluate and introduce practical tools, automation and new ways of working to improve efficiency and service quality.
• Report to the Director: Provide clear, timely updates on performance, progress, risks and recommended actions.
• Provide hands-on support: Participate in sales activities, customer enquiries, follow-ups and administrative tasks as needed to support team delivery and business continuity.
• Maintain high standards: Ensure accuracy, consistency and attention to detail across operations, records and customer service.

Requirements

• Relevant experience in management, business operations or cross-functional coordination; experience in the education industry is preferred.
• Demonstrated ability to manage competing priorities and deliver work within tight deadlines.
• Strong organisational skills, excellent time management and close attention to detail.
• A proactive approach, with the initiative to identify what needs to be done and follow through with minimal supervision.
• An innovative mindset and confidence in learning and adopting new technologies.
• Strong interpersonal and communication skills, with the ability to adapt to different personalities and working styles.
• Ability to learn quickly and work effectively in a fast-paced, changing environment.
• Willingness to take ownership of both managerial responsibilities and hands‑on sales and administrative work.
• Fluency in English, Mandarin and Cantonese.