Senior Luxury Client Advisor: Elite Customer Experience

Valentino Hong Kong Limited

Hong Kong

On-site

HKD 201,000 - 312,000

Full time

3 days ago

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Job summary

Valentino Hong Kong Limited is seeking a Senior Client Advisor / Client Advisor for HK Island / Kowloon. You will cultivate exclusive client relationships, deliver couture service across categories, and drive sales through clienteling and VIP appointments.

The ideal candidate has luxury fashion experience, excellent Cantonese, English and Mandarin, and a collaborative mindset to maintain brand standards in a fast-paced boutique environment.

Qualifications

Post-secondary education or diploma holder.
2+ years in luxury fashion.
Self-motivated, mature and team-oriented.
Proven selling and clienteling skills.
Excellent communication and storytelling skills.
Strong product knowledge to support merchandising.
Fluent in Cantonese, English and Mandarin.

Responsibilities

Develops store business through clienteling and KPI performance.
Focuses on developing and retaining existing clients and recruiting new ones.
Offers couture service across categories.
Fosters sales in partnership and OTO appointments.
Integrates digital tools in selling and clienteling.
Participates in operational tasks including shipping/receiving when Ops HC is not present.

Skills

Clienteling

Sales

Communication

Team player

Education

Diploma holder

Tools

CRM software

Job description

The ideal candidate has luxury fashion experience, excellent Cantonese, English and Mandarin, and a collaborative mindset to maintain brand standards in a fast-paced boutique environment.

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