Senior Infrastructure Engineer - Windows Server & RDS 35-47K

Michael Page International (Hong Kong) Limited; Hong Kong; On-site; HKD 334,800 - 502,200; Full time

Benefits offered by this job

Competitive monthly salary

Benefits package

Dynamic work environment

Job summary

Michael Page International (Hong Kong) Limited is seeking a Senior System Specialist to maintain and enhance large-scale Windows Server environments. You will perform system upgrades, support monitoring solutions, and collaborate closely with internal stakeholders in a medium-sized organization known for its innovative technology solutions.

This role offers a dynamic work environment with a competitive salary and benefits package, located in Kowloon, Hong Kong.

Qualifications

• At least 5 years of hands-on experience supporting Windows Server environments.
• Strong practical experience with Windows RDS services.
• Familiarity with ITIL processes, including incident and change management.

Responsibilities

• Maintain and enhance large-scale Windows Server environments.
• Perform system upgrades and troubleshooting across production platforms.
• Provide out-of-office-hours support for critical system incidents.

Skills

Windows RDS services

System troubleshooting

Windows GPO policies

Enterprise monitoring tools

ITIL processes

Education

University degree in Computer Science, IT, or related discipline

Tools

SolarWinds

NNMi

PRTG

BMC Remedy

OpenText SMAX

Job description

• Work on large-scale government-grade infrastructure environments
• Strong exposure to Windows RDS and enterprise monitoring tools

About Our Client

Our lcient is a well-established medium-sized organization within the Technology & Telecoms industry. They are committed to delivering innovative digital solutions, focusing on technology excellence and operational efficiency.

Job Description

• Maintain and enhance large-scale Windows Server environments, with a focus on RDS farms and profile servers.
• Perform system upgrades, configuration, hardening, and troubleshooting across production platforms.
• Support availability and performance monitoring using enterprise monitoring tools and SNMP-based solutions.
• Apply Windows GPO policies for OS hardening, security lockdown, and quota management.
• Investigate and resolve system issues, including those caused by security benchmarks and hardening standards.
• Provide out-of-office-hours support when required for critical system incidents.
• Work closely with infrastructure supervisors and internal stakeholders on operational tasks.
• Support systems used by public-sector customers in a highly controlled environment.

The Successful Applicant

• University degree holder in Computer Science, IT, or a related discipline.
• At least 5 years of hands‑on experience supporting Windows Server environments.
• Strong practical experience with Windows RDS services and RDS profile servers.
• Solid knowledge of deploying, configuring, securing, and troubleshooting RDS infrastructure.
• Experience applying Windows GPOs, CIS benchmarks, and OS hardening practices.
• Hands‑on exposure to enterprise monitoring tools such as SolarWinds, NNMi, or PRTG.
• Familiarity with ITIL processes, including incident and change management.
• Experience using ticketing systems such as BMC Remedy or OpenText SMAX is an advantage.
• Background in system integration or government IT support projects is highly preferred.
• Good command of both written and spoken English and Chinese.

What's on Offer

• Competitive monthly salary and benefits package.
• Opportunity to work in a reputable medium-sized company in the Technology & Telecoms industry.
• Challenging and rewarding role in a dynamic environment based in Kowloon.

This is an excellent opportunity for an experienced Senior System Specialist to contribute to a forward-thinking organization. If you are ready to take on this exciting role, we encourage you to apply today!