Senior FIX Connectivity & Trade Support Analyst

CLSA; Hong Kong; On-site; HKD 420,000 - 700,000; Full time

Job summary

CLSA in Hong Kong seeks a Lead Support Analyst for the Global FIX connectivity team to manage FIX connectivity requests from clients, vendors, brokers and exchanges.

You will oversee testing, onboarding, and certification of FIX participants, work with infra and trading desks across Asia/US/Europe, and ensure smooth DMA/DSA and exchange workflow. The role requires cross-regional liaison and proactive issue resolution.

Qualifications

• Degree holder in Computer Science or related discipline.
• 3+ years proficiency in FIX technology with certification and client onboarding.
• Experience with Cameron FIX or Appia or other FIX engines.
• Strong knowledge of Cash Equity, Swap, Futures & Options in DMA/DSA, Agency and Program FIX.
• Understanding of trade flow systems for DMA/DSA in ID markets (CONNECT, Korea, Taiwan, India).
• Knowledge of Asian exchange rules.
• Understanding of OMS like Fidessa, Flextrade.
• Understanding of front-end systems like Bloomberg, ITG.
• Experience with FIX testing tools like VeriFIX.
• Experience with FIX monitoring tools like Kibana, Grafana, Logstash, Elastic search, ITRS.
• Exposure to change & incident management tools like SNOW.
• Self-starter with ability to work independently and communicate well with Vendors/Traders.

Responsibilities

• Daily trading operations support for multiple trading desks.
• FIX testing & certifications of FIX clients, vendors, brokers, and exchanges.
• Coordinate with infra teams to set up FIX connectivity and maintain network relationships.
• Shift-based coverage to support Asia, US and Europe markets.
• Collaborate with FIX teams in CLSA Pune, US and Australia.
• Perform other trade support functions as needed.

Skills

FIX protocol knowledge

Excellent communication

Independent worker

Trading operations understanding

Problem solving

Education

Degree in Computer Science

Tools

Cameron FIX

Appia

FIX engines

VeriFIX

Kibana

Grafana

Logstash

SNOW

Bloomberg

ITG

Fidessa

Flextrade

Unix

Shell scripting

Java

Python

Oracle

Job description

CLSA in Hong Kong seeks a Lead Support Analyst for the Global FIX connectivity team to manage FIX connectivity requests from clients, vendors, brokers and exchanges.

You will oversee testing, onboarding, and certification of FIX participants, work with infra and trading desks across Asia/US/Europe, and ensure smooth DMA/DSA and exchange workflow. The role requires cross-regional liaison and proactive issue resolution.