Senior Facilities Officer

CBRE Group, Inc.; Hong Kong; In loco; HKD 240.000 - 360.000; Tempo pieno

Descrizione del lavoro

CBRE Group, Inc. is seeking a Facilities Senior Officer in Hong Kong to support day-to-day workplace operations and facilities services. You will coordinate with clients, vendors and contractors to ensure service requests are completed in line with standards.

The role focuses on coordination of facilities activities, workplace services and business continuity, with no people management responsibilities. A diploma or degree with 2–5 years of relevant experience is preferred.

Competenze

• Diploma or Degree holder with 2-5 years in facilities management or related experience.
• Experience supporting corporate office environments preferred.
• Understanding of workplace operations, vendor coordination and office administration.
• Good communication skills with ability to interact with internal stakeholders, vendors and service providers.
• Proficient knowledge of MS Office applications including Word, Excel, PowerPoint and Outlook.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Customer-focused mindset with good interpersonal skills.
• Ability to identify routine issues and select appropriate solutions from established procedures.
• Ability to work independently and collaboratively within a team.
• Positive attitude, proactive mindset and willingness to learn.

Mansioni

• Coordinate daily facilities and workplace service requests to ensure timely completion.
• Liaise with landlords, vendors, contractors and internal stakeholders regarding maintenance, repairs and operational matters.
• Schedule and monitor work orders, ensuring service level expectations are achieved.
• Conduct routine workplace inspections and identify opportunities for service improvement.
• Support meeting room operations, seating arrangements, office moves and workplace-related initiatives.
• Monitor soft service vendors including cleaning, pantry, pest control, courier and related workplace services.
• Maintain accurate work orders, vendor records, proposals and department documentation.
• Review service reports and assist in preparing operational and performance reports.
• Support purchase order tracking, invoice processing and facilities administration activities.
• Assist with business continuity, emergency preparedness and health & safety programs.
• Recognize and resolve routine operational issues and escape complex matters where appropriate.
• Follow standardized procedures and practices while supporting the overall objectives of the Facilities Management team.

Conoscenze

Communication skills

Organizational skills

Multitasking

Interpersonal skills

Customer-focused mindset

Formazione

Diploma or Degree in related field

Strumenti

Microsoft Office

Descrizione del lavoro

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

About The Role

As a CBRE Facilities Sr. Officer, you will support the Facilities Management team in delivering day-to-day workplace and facilities operations. You will coordinate with clients, vendors and contractors to ensure service requests and operational activities are completed effectively and in accordance with service standards. This job is part of the Facilities Management functional area which focuses on all aspects of workplace operations and employee experience, supporting business continuity and maintaining a safe, efficient and productive working environment. Based on the current Facilities Sr Associate (FB0034) role structure, this version remains coordination-focused and does not include people management responsibilities.

What You'll Do

• Coordinate daily facilities and workplace service requests to ensure timely completion.
• Liaise with landlords, vendors, contractors and internal stakeholders regarding maintenance, repairs and operational matters.
• Schedule and monitor work orders, ensuring service level expectations are achieved.
• Conduct routine workplace inspections and identify opportunities for service improvement.
• Support meeting room operations, seating arrangements, office moves and workplace-related initiatives.
• Monitor soft service vendors including cleaning, pantry, pest control, courier and related workplace services.
• Maintain accurate work orders, vendor records, proposals and department documentation.
• Review service reports and assist in preparing operational and performance reports.
• Support purchase order tracking, invoice processing and facilities administration activities.
• Assist with business continuity, emergency preparedness and health & safety programs.
• Recognize and resolve routine operational issues and escape complex matters where appropriate.
• Follow standardized procedures and practices while supporting the overall objectives of the Facilities Management team.

What You'll Need

• Diploma or Degree holder with 2-5 years of facilities management, workplace services, office administration or related experience.
• Experience supporting corporate office environments preferred.
• An established understanding of workplace operations, vendor coordination and office administration.
• Good communication skills with the ability to interact effectively with internal stakeholders, vendors and service providers.
• Proficient knowledge of Microsoft Office applications including Word, Excel, PowerPoint and Outlook.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Customer-focused mindset with good interpersonal skills.
• Ability to identify routine issues and select appropriate solutions from established procedures.
• Ability to work independently and collaboratively within a team environment.
• Positive attitude, proactive mindset and willingness to learn.