Senior Digital Experience Leader - Strategy, Delivery & Insights

Leadingnation; Hong Kong; Presencial; HKD 900.000 - 1.500.000; Jornada completa

Descripción de la vacante

AIA in Hong Kong is seeking a capable and self-motivated business transformation professional to support the development of leading digital experiences. You will drive customer-centric initiatives across digital platforms to enhance acquisition, engagement and lifetime value for Healthier, Longer, Better Lives.

The role emphasizes end-to-end ownership, collaboration with stakeholders, and governance across applications and digital platforms.

Formación

• A bachelor's degree in Business or Computer Science is required.
• 12+ years of experience in insurance, healthcare, or financial services.
• Experience driving and delivering large digital platform projects.
• English and Chinese written and presentation skills; Mandarin a plus.

Responsabilidades

• General Management: translate objectives into concrete solutions and align functions with platform strategy and KPIs.
• Plan, execute and monitor effectiveness of technical applications/digital platform.
• Collaborate with stakeholders to manage requirements, delivery prioritization and journey excellence.
• Lead, analyze data insights to understand user needs and propose resolutions.
• Ensure compliant with regulated activities and licenses where applicable.
• Develop governance, cadence and business continuity for platform efficiency.
• Prepare reporting on platform effectiveness and SLAs for management.

Conocimientos

Driving applications

Stakeholder collaboration

Mandarin language

Educación

Bachelor's degree in Business/ Computer Science

Herramientas

Python

Java

SAS

SQL

Oracle

PowerBI

Tableau

Descripción del empleo

AIA in Hong Kong is seeking a capable and self-motivated business transformation professional to support the development of leading digital experiences. You will drive customer-centric initiatives across digital platforms to enhance acquisition, engagement and lifetime value for Healthier, Longer, Better Lives.

The role emphasizes end-to-end ownership, collaboration with stakeholders, and governance across applications and digital platforms.