senior/ customer service officer

RecruitFirst Pte Ltd; Hong Kong Island; On-site; HKD 669,600 - 758,880; Full time

Job summary

A leading recruitment firm is seeking a Vice President for Transaction Banking Strategy & Implementation in Hong Kong. The ideal candidate will provide premium customer service, support operations, and require strong bilingual skills in English and Chinese. Experience in customer service or related fields is essential. This role offers a competitive salary range of HKD 60,000 to HKD 68,000 per month.

Qualifications

• Must have prior work experience in customer service, hospitality, retail, or property management.
• Good command of both English and Chinese (Cantonese and Mandarin).
• Ability to handle customer inquiries and complaints.

Responsibilities

• Provide premium customer services.
• Support daily operations including promotions and events.
• Assist with ad-hoc duties as assigned.

Skills

Customer service experience

Bilingual in English and Chinese

Proactive and independent

Ability to work under pressure

Education

DSE or above

Job description

Vice President – Transaction Banking Strategy & Implementation

What requirements you'll need to be eligible

• DSE or above
• Have had prior work experience gained in customer service, hospitality, membership, retail brand or property management industry
• Proactive, Independent and able to work under pressure
• Good command of English and Chinese (Cantonese and Mandarin)

What you'll be doing on the job

• Provide premium customer services and handle customers' enquiries & complaints
• Support daily operations such as promotions, exhibition, events, etc
• Assist with other ad-hoc duties as assigned

Reg No:

Contract

Hong Kong SAR

HKD 60,000 - HKD 68,000 /Month