Senior Associate Operations (1-Year Contract)

Amgen; Hong Kong; On-site; HKD 420,000 - 540,000; Full time

Job summary

Amgen Hong Kong is seeking a Senior Associate Operations on a 12-month contract to support General Medicine and HONC programs, coordinating study planning, logistics, and regulatory activities.

You will work with cross-functional teams, manage start-up and execution activities, track budgets and timelines, and ensure compliance with Amgen policies.

Qualifications

• Medical or scientific education or industry experience is preferred.
• 2–3 years in research assistance, clinical trial assistance, or clinical study management.
• Experience in administrative management and logistics planning is advantageous.

Responsibilities

• Lead development/maintenance of study trackers, dashboards, timelines, and tools.
• Coordinate logistics for quarterly steering committees and meetings.
• Manage start-up activities including system setup, access, and document readiness.
• Monitor enrolment, data flow, and quality indicators using dashboards.
• Lead risk and quality management activities and report progress.
• Support recruitment/retention strategies to meet enrolment targets.
• Engage stakeholders across study teams, vendors, and sites.
• Provide medical event planning and regulatory affairs coordination.

Skills

Medical background

Clinical research

Administrative logistics

Education

Medical or scientific degree

Job description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas – Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lie within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

What You Will Do

Amgen is one of the world’s leading independent biotechnology companies. For over 4 decades, Amgen has pioneered biotechnology breakthroughs, to bring state-of-the-art medicines from laboratory to the patient. Amgen has not only discovered and developed innovative human therapeutics but has invested in cutting edge manufacturing capability and support services to deliver these exciting therapies to medical teams around the world. Japan and Asia Pacific (JAPAC) is the fastest growing region in Amgen.

Now we are hiring for a Senior Associate Operations (12-month contract with possibility of extension) for Amgen Hong Kong.

Roles and responsibilities

Clinical Study Planning & Coordination for General Medicine

• Lead the development and maintenance of study-level trackers, dashboards, timelines, and tools (e.g., vendor management, sample tracking, drug supply planning) to ensure accuracy and visibility.
• Coordinate logistics for quarterly steering committee and investigator meetings, trial events, and site communications.
• Manage assigned start-up activities, including system setup, access management, and document readiness, ensuring completion to required standards.

Clinical Study Execution & Oversight

• Use study dashboards and reports to monitor enrolment, data flow, and quality indicators, taking proactive action to address deviations and risks.
• Lead delivery of assigned risk and quality management activities
• Track and report study progress, budget management, coordinating with steering committee team and vendors to resolve operational issues and maintain compliance.
• Deliver assigned components of recruitment and retention strategies to help ensure enrolment targets are achieved.

Stakeholder Engagement & Team Collaboration

• Build and maintain effective relationships with internal study team members, vendors and investigator sites
• Act as a point of contact for routine study updates, ensuring stakeholders are informed and aligned.
• Identify, prioritize, and escalation risks effectively to support swift, informed decisions

Medical event planning and coordination

• Provide administrative support across medical therapeutic areas under both business units: General Medicine (Inflammation, Cardiovascular, Bone, Rare Disease) and HONC (Haematology and Oncology) to ensure tasks completion and compliant to Amgen policies and SOPs
• Responsible for procure-to-pay function for the assigned teams
• Track expenses for the assigned teams against budget
• Assist with project development and planning to ensure efficient execution and organization
• Assist medical teams in implementation of activities and key events
• Local Regulatory Affairs provides country regulatory expertise and execution for the development, registration, and lifecycle management of all Amgen molecules.

What We Expect Of You

Basic qualification

• Medical or scientific education or experience from similar positions or industry Pharmaceutical industry experience will be advantageous
• Minimum 2-3 years of experience as a research assistant or clinical trial assistant or clinical study management experience is preferred
• Experience in administrative management and logistics planning is preferred

What You Can Expect Of Us

• Vast opportunities to learn and move up and across our global organization
• Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
• Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.