Business Manager - Inflammation

Amgen; Hong Kong; On-site; HKD 800,000 - 1,000,000; Full time

Job summary

Amgen in Hong Kong is seeking a Business Manager for Inflammation. The role involves achieving financial objectives, managing a high-performing sales team, and executing marketing strategies aligned with global guidance.

The ideal candidate must have over 8 years of experience with 4 years in sales management, proficiency in MS Office and Veeva CRM, and fluency in English and Cantonese.

This role provides an opportunity to work in a dynamic environment focused on innovative healthcare solutions.

Qualifications

• 8+ years of industry experience, with 4 years in sales management or marketing.
• Proficient in MS Office, Copilot, and Veeva CRM.
• Fluent in spoken and written English and proficient in Cantonese.

Responsibilities

• Achieve financial objectives of the inflammation portfolio.
• Lead sales team and track performance metrics.
• Develop marketing plans and execute promotional campaigns.

Skills

Strategic thinking

Sales management

Marketing

Communication skills

Organizational skills

Tools

MS Office

Veeva CRM

Job description

What You Will Do

Hong Kong

Amgen is one of the world’s leading independent biotechnology companies. For over 4 decades, Amgen has pioneered biotechnology breakthroughs, to bring state‑of‑the‑art medicines from laboratory to the patient. Amgen has not only discovered and developed innovative human therapeutics, but has invested in cutting edge manufacturing capability and support services to deliver these exciting therapies to medical teams around the world. Japan and Asia Pacific (JAPAC) is the fastest growing region in Amgen. Now we are hiring a Business Manager in Hong Kong.

What You Will Do

Reporting to the Business Unit Lead, General Medicine, the Business Manager – Inflammation is responsible for:

• Achieving the financial objectives of the inflammation portfolio.
• Collaborating with cross‑functional teams to maximize the patient benefits of Amgen products.
• Developing and executing marketing plans aligned with global and regional guidance to strengthen the brand and grow the business.
• Ensuring all plans and commercial activities uphold the highest standards of integrity and reflect Amgen Values.

Key Responsibilities

Sales Management

• Lead a high‑performing sales team to achieve commercial goals through high‑quality customer engagement.
• Track qualitative and quantitative field force metrics to improve team effectiveness.
• Build team capabilities through field coaching and role‑play exercises.
• Develop sales activity plans, including territory planning, coverage, and call frequency.
• Gather and analyze field insights through regular team meetings, and lead competitive workshops when needed.
• Build relationships with key external stakeholders to understand unmet medical needs.
• Identify new business opportunities, build business cases, and secure resources to capture their potential.

Planning, Execution & Cross‑Function Collaboration

• Develop the LRS, annual budget, and quarterly forecasts for inflammation products in partnership with the BU Lead, Finance Manager, and Supply Chain.
• Recommend the national budget and sales targets, and align them with the GM and Business Unit Lead.
• Update demand forecasts monthly and partner with Supply Chain to ensure a stable product supply.
• Provide local market insights to JCEL/GCEL through monthly check‑ins to inform regional brand direction and keep local tactics aligned.
• Integrate market research and field insights to develop the Country Brand Plan and Local Product Strategy (LPS) for assigned products.
• Design and execute promotional campaigns.
• Develop promotional materials and train the sales team through team and cycle meetings.
• Set call objectives and targeting requirements for sales leaders to shape promotional tactics, and review call performance quarterly with the Sales Manager.
• Define KPIs to monitor and track performance.
• Partner with local medical colleagues to develop disease and product training for the sales team.
• Co‑develop the access and advocacy plan with the VAP Lead, define measurable KPIs, and track progress.
• Develop pricing strategies for assigned products.
• Plan and execute hospital formulary listing activities.
• Design and implement Patient Assistance Programs (PAPs) and Patient Support Programs (PSPs) as needed.
• Align key advocacy initiatives with brand goals.
• Manage the OSE budget to deliver expected business results.

Compliance

• Ensure all activities, campaigns and materials (1) are reviewed & approved according to the corresponding SOPs; and (2) comply with internal policies and local code of practices.

What We Expect Of You

Competency

• Demonstrate strong strategic thinking, industry knowledge, and commercial acumen.
• Analyze issues from multiple perspectives, recognize interdependencies and cause‑and‑effect relationships, and apply a systematic approach to resolving them.
• Manage a multi‑product portfolio effectively and make sound strategic decisions.
• Demonstrate advanced communication and presentation skills.
• Communicate effectively with internal and external stakeholders at all levels, both locally and internationally.
• Model and promote open, honest, and collaborative relationships across the organization.
• Demonstrate strong organizational and time management skills, manage multiple priorities effectively, and deliver on commitments on time.
• Show initiative and work proactively, enthusiastically, and creatively.
• Serve as a role model for Amgen Values.

Qualifications

• At least 8 years of industry experience, including a minimum of 4 years in sales management or marketing.
• Proficient in MS Office, Copilot, and Veeva CRM.
• Fluent in spoken and written English.
• Proficient in Cantonese.

What You Can Expect Of Us

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing, and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.

Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people’s lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world’s leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.