Security Officer

IHG; Hong Kong; Hybrid; HKD 180,000 - 240,000; Full time

Job summary

Kimpton Tsim Sha Tsui Hong Kong is seeking a Security Officer to safeguard guests, employees and property, delivering proactive security duties tailored to a luxury hotel environment. Fluency in English, Cantonese and Mandarin is required, along with a valid Security Personnel Permit and First Aid/AED certification.

We are an equal opportunity employer. In this role, you will patrol, coordinate with Front Office, assist guests and colleagues with security concerns, respond to emergencies, and

Qualifications

• Minimum 1 year hotel security experience.
• Holder of Security Personnel Permit.
• Holder of valid first aider and AED certificate.
• Strong service, observational and problem-solving skills.
• Good communication and interpersonal skills.
• Strong English and Cantonese/Mandarin proficiency.

Responsibilities

• Patrol hotel premises to maintain a secure environment.
• Collaborate with Front Office to manage driveway and entrance traffic.
• Assist guests and associates with security concerns.
• Respond promptly to hazards, emergencies and incidents.
• Collaborate with Security Manager to uphold standards.

Skills

Patrolling

Guest service

Emergency response

Interpersonal skills

English & Chinese

Education

Security Permit

First Aid & AED

Job description

As the Security Officer at Kimpton Tsim Sha Tsui Hong Kong, your will perform hotel security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property's assets.

A little taste of your day-to-day

Every day is different, but you'll mostly be:

• Patrolling and monitoring hotel premises to ensure a secure environment.
• Collaborating with Front Office in maintaining hotel driveway and entrance traffic.
• Assisting guests and associates with security-related concerns.
• Responding promptly to hazardous situations, emergencies and incidents immediately.
• Collaborating with the Security Manager and team to uphold security and safety standards.

What we need from you

• A minimum of 1yearwork experience in hotel security team.
• A holder of Security Personnel Permit.
• A holder of valid first aider and AED certificate.
• Strong service mindset, observationaland problem solving skills.
• Good communication and interpersonal skills.
• Good command ofboth English and Chinese (Cantonese and Mandarin), speaking and writing.

We are an equal opportunity employer.

At Kimpton, be 100% you, lead with heart, and spark joy that inspires lasting memories.