Hotel Security & Guest Safety Lead

InterContinental Hotels Group; Hong Kong; Hybrid; HKD 180,000 - 240,000; Full time

Job summary

Kimpton Tsim Sha Tsui Hong Kong is seeking a Security Officer to safeguard guests, employees and property, delivering proactive security duties tailored to a luxury hotel environment. Fluency in English, Cantonese and Mandarin is required, along with a valid Security Personnel Permit and First Aid/AED certification.

We are an equal opportunity employer. In this role, you will patrol, coordinate with Front Office, assist guests and colleagues with security concerns, respond to emergencies, and

Qualifications

• Minimum 1 year hotel security experience.
• Holder of Security Personnel Permit.
• Holder of valid first aider and AED certificate.
• Strong service, observational and problem-solving skills.
• Good communication and interpersonal skills.
• Strong English and Cantonese/Mandarin proficiency.

Responsibilities

• Patrol hotel premises to maintain a secure environment.
• Collaborate with Front Office to manage driveway and entrance traffic.
• Assist guests and associates with security concerns.
• Respond promptly to hazards, emergencies and incidents.
• Collaborate with Security Manager to uphold standards.

Skills

Patrolling

Guest service

Emergency response

Interpersonal skills

English & Chinese

Education

Security Permit

First Aid & AED

Job description

Kimpton Tsim Sha Tsui Hong Kong is seeking a Security Officer to safeguard guests, employees and property, delivering proactive security duties tailored to a luxury hotel environment. Fluency in English, Cantonese and Mandarin is required, along with a valid Security Personnel Permit and First Aid/AED certification.

We are an equal opportunity employer. In this role, you will patrol, coordinate with Front Office, assist guests and colleagues with security concerns, respond to emergencies, and