Security IT Engineer — AI & Endpoint Defense

Crypto; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

Crypto.com is seeking an IT Support/Operations professional in Hong Kong to serve as the first line of IT support, manage endpoints, patching, and vulnerability remediation. The role emphasizes secure handling of access, identity, and threat prevention while enabling AI tools with guardrails.

You will work with a security‑minded team to protect users, data, and infrastructure, ensuring least privilege provisioning and timely onboarding/offboarding across devices and services.

Qualifications

• 3+ years in an IT support or IT operations role.
• Experience with identity and access management, MDM, and endpoint security tools.
• Familiarity with vulnerability scanning and remediation processes.
• Understanding of AI tools and their security implications at work.

Responsibilities

• Provide first-line IT support to keep operations running and meet SLAs.
• Own the full lifecycle of devices, including deployment, configuration, and troubleshooting.
• Manage patching for endpoints, servers, and VDI environments.

Skills

IT support

Troubleshooting

Communication

Self-direction

Security awareness

AI tool risk awareness

Education

IT certifications (e.g., CISSP, CompTIA Security+)

Tools

MDM

Endpoint security tools

IAM

Job description

Crypto.com is seeking an IT Support/Operations professional in Hong Kong to serve as the first line of IT support, manage endpoints, patching, and vulnerability remediation. The role emphasizes secure handling of access, identity, and threat prevention while enabling AI tools with guardrails.

You will work with a security‑minded team to protect users, data, and infrastructure, ensuring least privilege provisioning and timely onboarding/offboarding across devices and services.