Sea Logistics Process Excellence Lead (Asia & Oceania)

Kuehne Nagel; Hong Kong; On-site; HKD 1,104,000 - 1,471,000; Full time

Job summary

Kuehne+Nagel is seeking a Sea Logistics Process Excellence Manager to drive operational excellence across East Asia and Oceania. Based in Singapore, you will partner with country teams, Global Services and Sea Logistics leadership to improve process compliance, productivity, customer experience and performance.

You’ll lead root cause analyses, promote standardised procedures, and push automation and digitalisation efforts to uplift efficiency across the region.

Qualifications

• Extensive experience in Sea Logistics operations or process excellence.
• Proven ability to lead improvement initiatives in international settings.
• Strong understanding of end-to-end Sea Logistics processes.
• Experience with process mapping, KPI analysis, and change management.

Responsibilities

• Identify process inefficiencies and pain points across Sea Logistics, and recommend sustainable solutions.
• Lead improvement initiatives to lift productivity, quality, service delivery and customer satisfaction.
• Facilitate root cause analysis and support countries with corrective actions.
• Promote Lean, standardisation and best practices across the region.
• Ensure adherence to global Sea Logistics standards and implement SOPs and work instructions.
• Assess process compliance through reviews, workshops, and operational assessments.
• Identify opportunities for automation, digitalisation and simplification.
• Support rollout of global Sea Logistics initiatives, projects and system enhancements.
• Review KPIs, identify trends and gaps, and support countries with action plans.
• Track and report the effectiveness of operational excellence initiatives.

Skills

Sea Logistics

Process Excellence

Operational Management

Process Mapping

KPI & Analysis

Cross-functional Lead

Project Management

Stakeholder Management

Change Management

Tools

Microsoft Office

Reporting Tools

Job description

Kuehne+Nagel is seeking a Sea Logistics Process Excellence Manager to drive operational excellence across East Asia and Oceania. Based in Singapore, you will partner with country teams, Global Services and Sea Logistics leadership to improve process compliance, productivity, customer experience and performance.

You’ll lead root cause analyses, promote standardised procedures, and push automation and digitalisation efforts to uplift efficiency across the region.