School Operations & Parent Experience Coordinator

Cosmic Education Group Limited; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Job summary

Cosmic Education Group Limited is seeking a proactive school administrator in Hong Kong to support day-to-day campus operations and family services.

You will greet parents, answer inquiries, manage billing and compliance tasks, assist arrivals/departures, and collaborate with the Head of School on administrative duties. Proficiency in English and Cantonese and solid office software skills are essential.

Qualifications

• College degree or above; fresh graduates welcome.
• Proficient in office software and able to adapt to different systems.
• Excellent communication and bilingual in English and Cantonese.

Responsibilities

• Greet and meet with parents and answer their questions.
• Answer the phone and handle basic communications independently.
• Support day-to-day campus operations including billing, compliance, facilities maintenance, ordering, etc.
• Assist on student arrivals and departures.
• Cooperate with the Head of School on all admin works.
• Utilize school management systems to maintain detailed notes on each prospective and enrolled family to ensure highly customized service is provided.
• Arrange the parents' visit to the school.
• Assist Head of School on school's events and fairs.
• Ad-hoc tasks assigned by the Head of School.

Skills

Communication skills

Bilingual English and Cantonese

Office software proficiency

Adaptability

Education

College degree

Tools

School management systems

Job description

Cosmic Education Group Limited is seeking a proactive school administrator in Hong Kong to support day-to-day campus operations and family services.

You will greet parents, answer inquiries, manage billing and compliance tasks, assist arrivals/departures, and collaborate with the Head of School on administrative duties. Proficiency in English and Cantonese and solid office software skills are essential.