Sales Operations Manager - AI-Driven Growth & Efficiency

Coins; Hong Kong; On-site; HKD 75,000 - 150,000; Full time

Job summary

Coins in the Philippines is seeking a Sales Operations Coordinator to support the Chief of Staff and the Head of Global Sales. This role combines operational coordination, performance analysis, AI-enabled reporting, and cross-functional follow-up to help sales teams operate efficiently and improve results.

You will monitor performance, build dashboards, analyze trends, and coordinate trainings and stakeholder communications while maintaining organized records across initiatives.

Qualifications

• Experience in sales operations or analytics.
• Strong spreadsheet, dashboarding and metrics skills.
• Highly organized with detail-oriented follow-through.
• Experience coordinating across distributed teams.

Responsibilities

• Monitor sales associate performance, transactions, pipeline activity, and operational bottlenecks.
• Build and maintain accurate dashboards and recurring performance reports.
• Analyze sales trends and identify reasons for underperformance or process gaps.
• Track adoption and effectiveness of internal sales tools, including AI-enabled tools.
• Partner with the Sales AI team on data quality, handoffs, reporting needs, and tool improvements.
• Coordinate sales trainings, meetings, follow-ups, and operational communications.
• Manage sales-related follow-ups with Legal, Compliance, and other internal stakeholders.
• Maintain organized records, action trackers, and status updates across initiatives.
• Support broader commercial and strategic projects led by the Chief of Staff.

Skills

Sales analytics

Dashboarding

Cross-functional coordination

AI-enabled reporting

Tools

Excel

BI tools

Job description

Coins in the Philippines is seeking a Sales Operations Coordinator to support the Chief of Staff and the Head of Global Sales. This role combines operational coordination, performance analysis, AI-enabled reporting, and cross-functional follow-up to help sales teams operate efficiently and improve results.

You will monitor performance, build dashboards, analyze trends, and coordinate trainings and stakeholder communications while maintaining organized records across initiatives.