Sales Manager

Rosedale Hotel Hong Kong 香港珀麗酒店; Hong Kong; On-site; HKD 420,000 - 680,000; Full time

Job summary

Rosedale Hotel Hong Kong 香港珀麗酒店 in Causeway Bay is seeking a dynamic Sales professional to drive group and corporate travel business. You will manage key accounts, conduct regular visits, and coordinate with events teams to ensure client satisfaction.

The role requires at least 3 years in hotel sales, fluency in English, Cantonese and Mandarin, and a proven track record of achieving targets; senior title available for more experienced candidates.

Qualifications

• Higher Diploma or above in Hospitality Management or related disciplines.
• Minimum 3 years’ solid sales experience in Hotel Sales and Travel Agent segments.
• Strong interpersonal and presentation skills with professional business ethics.
• Aggressive to achieve business targets and good business acumen.
• Good command of written and spoken in English, Cantonese and Mandarin.
• Candidate with more experience will be considered as Senior Sales Manager.

Responsibilities

• Ensure that the hotel's budgeted rooms revenue, room nights and ADR goals are achieved for the assigned market segments, and take ownership of the key and top-producing accounts.
• Maintain and grow assigned accounts, and develop new business and corporate travel agencies through regular sales visits, tele sales calls and prospecting, with focus on the Wanchai, Causeway Bay, Tin Hau, North Point and if possible with Hong Kong Island business districts.
• Handle meeting and group enquiries and co-ordinate logistics with event organizers and the hotel operations team to ensure client satisfaction.
• Conduct site inspections for potential clients and strengthen business relationships with supportive accounts through regular entertainment and account reviews.
• Assist the Director of Sales recommending and implementing methods of maintaining and increasing business volume, sales promotion, personal selling, social media and digital campaigns, special sales projects, including advertising.
• Ensure that all external relations are conducted in a professional manner to enhance the image of Rosedale Hotel Hong Kong.
• Gather competitors' information regarding rates, facilities, promotional activities and staff movements regularly, and report via the weekly sales meeting/report to the Director of Sales & Marketing. The report should include the general business scene, market updates, weekly sales calls, account production and recommendations to improve business performance.
• Attend networking functions as assigned, i.e. trade shows, chamber of commerce and marketing association meetings, consulate receptions etc., to develop sales leads and build rapport for the hotel.
• Participate in trade shows and sales trips as and when necessary.
• Maintain cordial and effective working relationships with all other departments.
• Assist in facilitating the settlement of outstanding payments from corporate accounts while ensuring client relationships are maintained.
• Perform related duties and special projects as assigned as and when necessary.

Skills

Interpersonal skills

Presentation skills

English language

Cantonese language

Mandarin language

Education

Higher Diploma or above in Hospitality Management

Job description

Consistent, Comfort and Care

Rosedale Hotel Hong Kong is ideally located in a quiet corner of Causeway Bay, an oasis of tranquility at the edge of great shopping and cultural activities with 299 spacious guest rooms and suites are elegantly and tastefully appointed in a contemporary style. As committed to our business growth and company goals, we are now inviting high calibre and energetic individuals to join our team.

Job Description

• Ensure that the hotel's budgeted rooms revenue, room nights and ADR goals are achieved for the assigned market segments, and take ownership of the key and top-producing accounts.
• Maintain and grow assigned accounts, and develop new business and corporate travel agencies through regular sales visits, tele sales calls and prospecting, with focus on the Wanchai, Causeway Bay, Tin Hau, North Point and if possible with Hong Kong Island business districts.
• Handle meeting and group enquiries and co-ordinate logistics with event organizers and the hotel operations team to ensure client satisfaction.
• Conduct site inspections for potential clients and strengthen business relationships with supportive accounts through regular entertainment and account reviews.
• Assist the Director of Sales recommending and implementing methods of maintaining and increasing business volume, sales promotion, personal selling, social media and digital campaigns, special sales projects, including advertising.
• Ensure that all external relations are conducted in a professional manner to enhance the image of Rosedale Hotel Hong Kong.
• Gather competitors' information regarding rates, facilities, promotional activities and staff movements regularly, and report via the weekly sales meeting/report to the Director of Sales & Marketing. The report should include the general business scene, market updates, weekly sales calls, account production and recommendations to improve business performance.
• Attend networking functions as assigned, i.e. trade shows, chamber of commerce and marketing association meetings, consulate receptions etc., to develop sales leads and build rapport for the hotel.
• Participate in trade shows and sales trips as and when necessary.
• Maintain cordial and effective working relationships with all other departments.
• Assist in facilitating the settlement of outstanding payments from corporate accounts while ensuring client relationships are maintained.
• Perform related duties and special projects as assigned as and when necessary.

Requirement

• Higher Diploma or above in Hospitality Management or related disciplines
• Minimum 3 years’ solid sales experience in Hotel Sales and Travel Agent segments
• Strong interpersonal and presentation skills with professional business ethics
• Aggressive to achieve business targets and good business acumen
• Good command of written and spoken in English, Cantonese and Mandarin
• Candidate with more experience will be considered as Senior Sales Manager