Sales Force Excellence & Training Lead - Healthcare

Zuellig Pharma Limited; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Benefits offered by this job

Inclusive environment

Diversity & Inclusion

Professional growth

Work-life balance

Total rewards

Job summary

Zuellig Pharma seeks a qualified Sales Force Effectiveness and Training Manager to lead SFE frameworks, harmonize sales operations across channels and deliver frontline training programs. You will optimize coverage, segment customers, and enhance field force performance using CRM systems such as Veeva/Salesforce.

You will design onboarding and capability-building workshops, manage commercial dashboards (Power BI/Tableau), and collaborate with cross-functional teams to ensure compliance and drive

Qualifications

• Bachelor’s degree in Business, Statistics, Supply Chain, or related disciplines.
• Over 5 years in SFE, Commercial Excellence, or Sales Operations within Pharmaceutical, Medical Device, or OTC sectors.
• Experience in creating training content and facilitating capability-building workshops.
• High proficiency in MS Excel, BI tools (Power BI/Tableau), and CRM systems (Veeva/Salesforce).
• Fluent in English and Cantonese with excellent cross-functional stakeholder management skills.

Responsibilities

• Optimize sales targets, customer segmentation, and territory models to maximize field force efficiency.
• Drive CRM adoption (Veeva/Salesforce), track field execution KPIs, and support sales incentive designs.
• Manage commercial dashboards to provide actionable insights for business reviews.
• Identify competency gaps and design/deliver onboarding, consultative selling, and compliance workshops.
• Standardize commercial workflows and ensure strict adherence to healthcare compliance guidelines.

Skills

SFE

Commercial Excellence

Sales Operations

Power BI

Tableau

Veeva/Salesforce

MS Excel

English

Cantonese

Stakeholder management

Education

Bachelor’s degree

Tools

Veeva/Salesforce

Power BI

Tableau

Job description

Zuellig Pharma seeks a qualified Sales Force Effectiveness and Training Manager to lead SFE frameworks, harmonize sales operations across channels and deliver frontline training programs. You will optimize coverage, segment customers, and enhance field force performance using CRM systems such as Veeva/Salesforce.

You will design onboarding and capability-building workshops, manage commercial dashboards (Power BI/Tableau), and collaborate with cross-functional teams to ensure compliance and drive