Sales Director

Syniverse; Hong Kong; Remote; HKD 1,000,000 - 2,000,000; Full time

Job summary

Syniverse is seeking a Senior Account Executive in Hong Kong to lead new business development and expand strategic partnerships. You will recruit and grow key accounts, manage multi-channel opportunities, and drive revenue through executive-level engagement.

You will work with cross-functional teams to ensure product alignment, strategic value, and successful deal closures, while maintaining a robust sales pipeline and delivering periodic performance reports.

Qualifications

• Bachelor’s degree, or equivalent experience.
• 12+ years in technology sales with a solution-based approach.
• 12+ years of experience with Channel and Alliance Partners.
• Proven track record building and maintaining partnerships with Channels & Alliance Partners.
• Advanced understanding of Syniverse messaging products and network capabilities.
• Strong sales pipeline management aligned to revenue forecasts.
• Action-oriented, team player, and adaptable.
• Strategic thinker with executive-level contacts.
• Strong negotiation skills and ability to close large, complex deals.
• Ability to solve practical problems creatively.
• Proficient with spreadsheet software and sales-related tools.

Responsibilities

• Develop and execute strategic sales plans aligned with corporate goals.
• Hunt new business opportunities within existing key accounts and pursue new Partner accounts; grow channel and alliance relationships; deliver sales presentations; negotiate and close large deals.
• Build relationships at all organizational levels to support renewal and deeper penetration of accounts.
• Recruit and cultivate new Partner logos; drive opportunities across MSPs, System Integrators, VARs, and Strategic Technology Alliances.
• Lead a unified, proactive account team to maximize customer and Partner support and optimize resource use.
• Review market analyses to align Syniverse value with customer needs and competitive positioning.
• Represent Syniverse at industry events to promote products and stay current with market trends.
• Build and maintain an annual business plan and execution cadence; monitor expenses and budgeting; report on sales activity and forecasts.
• Maintain accurate status in Salesforce and other reporting systems.

Skills

Technology sales

Channel & Alliance Partners

Executive relationships

Negotiation

Strategic thinking

Problem solving

Sales software (Salesforce)

Messaging products knowledge

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce

Job description

Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we’re able to provide our incredible talent with an innovative culture and great benefits.

Who We're Looking For

A Senior Account Executive is an advanced, expert individual contributor who supports and grows large, complex, highly visible, strategically or tactically important accounts and Partner account relationships. Incumbents have consistent track records of sales success, along with expert-level knowledge of all Syniverse products and services along with an understanding of domain expertise within the IT industry or Telecom industry. Their focus will be on the recruitment and development of new business opportunities within key accounts, existing Partner accounts, and by forming Partnerships with new accounts. The objective is to pursue top line revenue growth in areas of strategic importance to Syniverse. The Senior Account Executive will work closely with Syniverse sales support and technical functions to deliver against their objectives. They may provide team leadership to ensure sales contracts deliver product alignment, technical feasibility, and strategic business benefits or they may work cross functionally within Syniverse to ensure the highest levels of Partner experience with Syniverse.

Some Of What You'll Do

80 % New business development and existing key account growth and retention through strategic selling skills

• Develop and execute strategic sales plans aligned with corporate goals
• Hunt new business opportunities within existing key accounts, pursue new Partner accounts and grow existing channel & alliance Partner accounts, deliver sales presentations, negotiate and close large deals of strategic importance.
• Build customer relationships at all organizational levels to support, renew and further penetrate existing accounts.
• Recruit and cultivate new Partner logos and drive new business opportunities to drive revenue across multiple channel types, including MSPs, System Integrators, VARS and Strategic Technology Alliances.
• Lead a unified, proactive, value-added account team approach to ensure appropriate levels of direct customer and Partner support, while maximizing Syniverse account team resources.
• Review market analyses to determine customer and Partner needs, assess competitive position and properly position Syniverse value.
• Foster positive working relationships between Syniverse and customer or Partner organizations to ensure ongoing customer satisfaction; participate in the development of strategic customer and Partner planning sessions and reviews to ensure organizational alignment with customer needs and desires.
• Generate new ideas for service and product opportunities; monitor and evaluate the competitions’ activities and products; anticipate opportunities the competition may exploit and work to close the gap.
• Represent Syniverse at industry events to promote products and services, network with relevant stakeholders, and stay current with market trends.

20 % Perform reporting and administrative activities:

• Build and maintain an annual business plan and execution cadence
• Analyze and control expenses to conform to accounting requirements and budgetary constraints.
• Prepare periodic reports of sales volume, potential sales, and areas of proposed client base expansion.
• Direct sales forecasting activities and set performance goals accordingly.
• Maintain accuracy of online systems designed to report status and progress; i.e., Salesforce.com, etc.

Job Requirements

• Bachelor’s degree, or equivalent experience
• 12+ years in technology sales (solution sales approach)
• 12+ years of related experience with Channel and Alliance Partners with current Partner relationships a plus
• Proven track record of success with building and maintaining strong relationships and partnerships with Channels & Alliance Partners
• Advanced understanding of company’s suite of messaging products and network capabilities
• A proven track record of consistently maintaining a robust sales pipeline that supports/exceeds revenue forecasts
• A proven track record of developing sales for new products
• Must be action- and results-oriented, a team player, and adaptable
• Able to think strategically and develop executive-level contacts quickly
• Must have business savvy, strong negotiation skills, and ability to close large complex deals
• Ability to solve practical problems, involving a wide range of variables, in creative ways
• Knowledge of spreadsheet software and sales-related software

Working Conditions

• Travel required for this position is 25-50%

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. It is not designed to be utilized as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job.

Why You Should Join Us

Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.

At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world.

Know someone at Syniverse?

Be sure to have them submit you as a referral prior to applying for this position.

Pay Transparency

In accordance with applicable pay transparency requirements, Syniverse will provide information regarding the salary range or compensation for this position during the recruitment process and prior to any compensation discussions.