Revenue Optimization Manager

JEN by Shangri-La; Hong Kong; On-site; HKD 900,000 - 1,200,000; Full time

Benefits offered by this job

Competitive benefits

Structured learning & development

Recognition programs

Travel perks for colleagues

Job summary

Shangri-La Group in Hong Kong seeks a Revenue Optimization Manager for Kowloon Shangri-La, Hong Kong. You will manage pricing structures, optimize distribution channels and provide analytical insights for strategic planning.

The role requires strong numerical skills, leadership and fluency in English and Chinese, with experience in hospitality revenue management. A proactive, fast-paced environment awaits the selected candidate.

Qualifications

• Bachelor’s Degree in Business Administration, Economics, Finance, Accounting, Mathematics or Statistics disciplines.
• Solid working experience in revenue management; preferably in Hospitality or Airlines Industries.
• Strong numerical and analytical skills with business acumen.
• Strong leadership skill and interpersonal skill.
• Proficiency in Microsoft applications; especially in the use of Excel functions and formulations.
• Well-versed in both written and spoken English and Chinese.
• Candidates with less experience will be considered as Assistant Revenue Optimization Manager.

Responsibilities

• Act as a part of Revenue Optimization COE Hong Kong and assist Assistant Vice President, Revenue Optimization (Hong Kong) in championing the revenue maximization initiatives in different revenue streams by creating appropriate statistical and competitive background information and by implementing all Revenue Optimization processes and using all available revenue tools.
• Establish the rate structure for rooms and events across all market segments in accordance with Shangri-La pricing philosophy and update the rate / price on timely basis to accommodate market deviation.
• Establish and drive a process to optimize production across all distribution channels keeping in mind cost, guest loyalty and seamless connectivity.
• Participate in revenue strategy meetings and review the weekly forecast and critique against actual, provide analytical support for deciding yield strategy and pricing strategy.
• Work with Reservations Department to ensure that the appropriate rates, promotions, packages and inventory are available on all distribution channels.
• Promote and share Revenue Culture across the revenue generating Departments and work with them on strategies for different market segments to optimize business mix.

Skills

Revenue management

Analytical

Leadership

Excel

English

Chinese

Education

Bachelor's degree in Business Administration/ Economics/ Finance

Tools

Microsoft Office

Job description

Requisition ID176531-Posted06/11/2026-Hong Kong SAR-Kowloon Shangri-La, Hong Kong-Revenue Optimization-Permanent

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

Enchantment begins in an Ever-Bustling City:Kowloon Shangri-La, Hong Kong, the very first hotel to open in the reclaimed Tsim Sha Tsui East where the glam light of the city starts right outside our doors. Kowloon Shangri-La sits in the famous shopping and entertainment district of Tsim Sha Tsui East. Apart from food, shopping, and popular places of interest, Tsim Sha Tsui is a land of legends brimming with cultural heritage and fascinating stories.

As a Revenue Optimization Manager, you will be managing pricing structures, optimizing distribution channels, and providing analytical insights for strategic planning.

Key Responsibilities

• Act as a part of Revenue Optimization COE Hong Kong and assist Assistant Vice President, Revenue Optimization (Hong Kong) in championing the revenue maximization initiatives in different revenue streams by creating appropriate statistical and competitive background information and by implementing all Revenue Optimization processes and using all available revenue tools.
• Establish the rate structure for rooms and events across all market segments in accordance with Shangri-La pricing philosophy and update the rate / price on timely basis to accommodate market deviation.
• Establish and drive a process to optimize production across all distribution channels keeping in mind cost, guest loyalty and seamless connectivity.
• Participate in revenue strategy meetings and review the weekly forecast and critique against actual, provide analytical support for deciding yield strategy and pricing strategy.
• Work with Reservations Department to ensure that the appropriate rates, promotions, packages and inventory are available on all distribution channels.
• Promote and share Revenue Culture across the revenue generating Departments and work with them on strategies for different market segments to optimize business mix.

About You

• Bachelor’s Degree in Business Administration, Economics, Finance, Accounting, Mathematics or Statistics disciplines.
• Solid working experience in revenue management; preferably in Hospitality or Airlines Industries.
• Strong numerical and analytical skills with business acumen.
• Strong leadership skill and interpersonal skill.
• Passionate, proactive and continue to excel; able to adapt to a fast-paced environment.
• Proficiency in Microsoftapplications; especially in the use of Excel functions and formulations.
• Well-versed in both written and spoken English and Chinese.
• Candidates with less experience will be considered as Assistant Revenue Optimization Manager.

Why Join Us

• A workplace that values your passion and supports self-realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.