RETAIL PERFORMANCE ANALYST

Richemont Iberia SL; Hong Kong; On-site; HKD 200,000 - 320,000; Full time

Job summary

Van Cleef & Arpels in Hong Kong is seeking a Retail Performance Analyst to ensure KPI tracking at market and boutique levels, and to automate daily, weekly, and monthly sales reports for management and boutiques. You will lead reporting automation projects with HQ and regional performance teams, and analyze boutique FTE performance to provide benchmarks and insights to management.

You will also prepare decks for monthly Executive Meetings and train staff on KPI data.

Qualifications

• Experience in Excel analysis with Python and BI tools.
• Strong problem-solving and attention to detail with service-oriented mindset.
• Ability to gather information to understand context, issues and opportunities.

Responsibilities

• Ensure KPIs are tracked at market and boutique levels and generate/deliver daily, weekly, and monthly sales reports.
• Lead reporting automation projects with HQ and regional teams.
• Analyze boutique FTE performance, provide benchmarks and insights to boutique managers and leadership.
• Prepare presentation decks for monthly Executive Meetings and other office meetings.
• Present business results, analyses and insights to the team when applicable.
• Be the go-to expert for boutique and office team reporting and train staff on KPI and data.

Skills

Excel

Python

Power BI

SAC

Tools

SAC

Job description

Are you a good match?

You have solid experience in Excel Analysis, with Python, Power BI and SAC would be an advantage.

You are a problem-solver, with strong attention to detail, service and result oriented.

You gather information to understand the context, issues and opportunities.

You leverage qualitative and quantitative data (financial, operations, sales, etc.) to ensure forecast accuracy.

You are proficient in English, Cantonese and Chinese.

What are we expecting from you?

Reporting to Retail Performance Manager, you will be responsible for:

• Ensure KPIs are correctly tracked at market level and boutique level. Generate daily, weekly, and monthly sales reports and automate these reports for management team and boutique teams.
• Lead Retail and Travel Retail reporting automation projects with HQ and regional performance teams.
• Analyze boutique FTE performance, provide benchmark and insights, and highlight results to boutique managers and management team.
• Prepare presentation decks for monthly Executive Meeting and various office meetings.
• Present business result, analysis and insights to the team where applicable.
• Be the expert and reference in reporting for boutique team and office team, train the boutique staff on KPI and data.

More than a role…. We recruit for a career!

If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.