Restaurant General Manager – Landau's

Epicurean Management Limited; Hong Kong; On-site; HKD 1,004,000 - 1,451,000; Full time

Benefits offered by this job

8-Day Off/Month

Duty Meal

Medical Subsidization

Discretionary Bonus

Job summary

Landaus in Hong Kong is seeking an experienced General Manager to lead a high-volume Western restaurant. You will be a visible, hands-on leader with a passion for hospitality, ensuring outstanding food, beverage and guest experiences across service periods.

You will oversee daily operations, staff development, financial reporting, and adherence to group procedures, while collaborating with kitchen and bar teams to maintain quality and guest satisfaction.

Qualifications

• Minimum two years’ experience as a Restaurant General Manager in a high‑volume Western restaurant.
• Strong knowledge of cocktails, wine, spirits and beverage service.
• Fluent English; Cantonese/Mandarin would be an advantage.

Responsibilities

• Lead all daily restaurant operations to ensure smooth, efficient and profitable service.
• Deliver high standards of food, beverage, service, cleanliness and guest care.
• Lead, coach, motivate and develop a large front‑of‑house team.
• Manage staff rosters, attendance, training and performance reviews.
• Maintain a strong floor presence and guest feedback handling.
• Ensure compliance with licensing, health and safety, and SOPs.
• Collaborate with kitchen and bar teams to maintain quality and speed.

Skills

GM experience

Hospitality leadership

F&B knowledge

Team development

Job description

Landaus is seeking an experienced, commercially minded and service-led General Manager to lead a high-volume Western restaurant operation. The successful candidate will be a visible, hands‑on leader with strong operational discipline, a genuine passion for hospitality, and the ability to consistently deliver excellent food, beverage and guest experiences.

This role is responsible for the overall day‑to‑day performance of the restaurant, including service standards, team leadership, guest satisfaction, financial awareness, operational reporting, and compliance with group procedures.

Responsibilities

Lead all daily restaurant operations to ensure smooth, efficient and profitable service across all meal periods

Deliver consistently high standards of food, beverage, service, cleanliness, presentation and guest care

Lead, coach, motivate and develop a large front‑of‑house team, building accountability, engagement and strong service culture

Manage staffing levels, rosters, attendance, training, performance reviews and disciplinary matters in line with company policies

Maintain a strong presence on the floor, personally managing VIPs, regular guests, service recovery and guest feedback

Anticipate and manage guest expectations with confidence, professionalism and attention to detail

Ensure all team members understand and uphold restaurant SOPs, service sequence, grooming, hygiene, health and safety, and standards

Monitor sales, labour, beverage performance, stock control, wastage and operating costs; take prompt action to improve results

Work closely with the kitchen and bar teams to maintain quality, speed of service, menu knowledge and effective communication

Support menu and beverage initiatives through strong knowledge of international cuisine, cocktails, wine and food‑and‑beverage pairing

Prepare accurate operational reports, including sales performance, staffing, guest feedback, incidents, maintenance and action plans

Use restaurant technology confidently, including POS, reservation systems, reporting tools, inventory platforms and digital guest‑feedback channels

Ensure compliance with licensing, food safety, workplace safety and all relevant company and statutory requirements

Work closely with the Director of Operations on business performance, operational priorities, team development and continuous improvement

Be available to work weekends, public holidays and varied shifts as required by the business.

Requirements

Minimum Two years’ experience as a Restaurant General Manager in a high‑volume Western restaurant

WSET Level 3 or above is required or strongly preferred

Strong knowledge of cocktails, wine, spirits and beverage service

Fine‑dining or semi‑fine‑dining experience is preferred

Hotel restaurant or hospitality experience is preferred

Proven experience managing high‑volume business and leading large, diverse service teams

Strong knowledge of international cuisine and confidence communicating menu, ingredient and beverage details to guests and staff

Highly detail‑oriented, standards‑driven and proactive in identifying and resolving operational issues

Demonstrated ability to manage guest expectations and resolve complaints with professionalism and sound judgement

Commercially aware, with an understanding of sales, labour productivity, cost control, stock management and restaurant profitability

Tech‑savvy and comfortable using POS, reservation, reporting and operational management systems

Strong leadership, communication, coaching and people‑management skills

Organised, resilient and able to remain calm and effective during busy service periods

Fluent English communication skills; Cantonese and/or Mandarin would be an advantage

Immediately available or able to start at short notice.

Candidates with less experience will be considered as Assistant Restaurant General Manager

• 8-Day Off/Month
• Duty Meal
• Medical Subsidization
• Discretionary Bonus

Attractive remuneration and fringe benefits will be offered to the right candidates.

We are an equal-opportunity employer. All applications received will be used strictly for selection purposes only. Your application may also be considered for other suitable positions within the group. Unsuccessful applications will be destroyed after 6 months.

Founded in 1991, Epicurean Group is one of the leading hospitality groups in Hong Kong that owns and operates a diversified portfolio of food and beverage outlets in Hong Kong and China. With over 30 iconic restaurants and bars that are the preferred dining destinations for our guests, Epicurean Group is a leader in the development, management and operation of innovative food and beverage concepts, offering a diverse cuisine selection including Continental, International, Japanese, Mexican, Spanish and Chinese concepts. Popular brands include The Peak Lookout, Pica Pica, BÀRBAR, KAKURE, El Taquero, IZA IZAKAYA, Ship Kee (awarded the Michelin Bib Gourmand in 2023), Xia Fei Fei and Xiao Wang Beef Noodle.