Remote Revenue & Customer Success Operations Lead

YO AI Labs; Hong Kong; Remote; HKD 756.000 - 1.189.000; Vollzeit

Zusammenfassung

YO AI Labs is seeking a Sales / Revenue / CS Operations Expert for a remote contractor role. You will bring hands-on CRM configuration and strong data-driven discipline to improve workflows, reporting, and revenue operations across our SaaS environment.

You will configure CRM platforms (Salesforce, HubSpot or similar), manage revenue tools for quoting, billing, ticketing, and project management, and build streamlined workflows.

Qualifikationen

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong operational judgment and problem-solving skills.
• Excellent written and verbal communication.
• Strong understanding of data accuracy, reporting, and workflow management.

Aufgaben

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Kenntnisse

CRM configuration

Operational judgment

Data accuracy

Reporting

Workflow management

Communication

Tools

Salesforce

HubSpot

Billing systems

Jobbeschreibung

YO AI Labs is seeking a Sales / Revenue / CS Operations Expert for a remote contractor role. You will bring hands-on CRM configuration and strong data-driven discipline to improve workflows, reporting, and revenue operations across our SaaS environment.

You will configure CRM platforms (Salesforce, HubSpot or similar), manage revenue tools for quoting, billing, ticketing, and project management, and build streamlined workflows.