Regional Key Account Manager (LCL)

Randstad Hong Kong Limited; Hong Kong Island; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

Randstad Hong Kong Limited is seeking a Regional Key Account Manager (Global Accounts) for a top-tier logistics client. You will own global enterprise accounts with a primary focus on LCL consolidation, driving revenue growth and service quality across international lanes.

Reporting to the VP of Global Accounts, you will lead RFQs, coordinate with pricing, product and network teams, and work autonomously in a global matrix. Fluency in English and Mandarin/Cantonese is required.

Qualifications

• 5+ years of commercial background in 3PL, freight forwarding, or ocean freight.
• Deep expertise in LCL consolidation (pricing, space planning, trade lanes).
• Experience managing global RFQs and enterprise-level negotiations.

Responsibilities

• Own global enterprise accounts, drive revenue retention and high-value cargo growth in LCL consolidation.
• Architect and pitch LCL consolidation solutions tailored to multi-national supply chains.
• Lead global RFQs and tenders with internal pricing, product and network teams.
• Act as executive contact for strategic clients, ensuring SLA compliance and long-term retention.
• Develop and execute expansion plans to maximize gross profit on international LCL lanes.

Skills

LCL consolidation

Global accounts management

RFQ management

Negotiation

English and Mandarin/Cantonese

Strategic hunting mindset

Job description

About the company.

Our client is a top-tier, world-renowned logistics powerhouse and the undisputed global market leader in LCL consolidation. With a massive international footprint and a reputation for delivering innovative, end-to-end ocean freight solutions, they provide a robust global platform for commercial leaders to thrive and scale high-value enterprise accounts.

About the team.

You will be stepping into a highly autonomous, high-visibility individual contributor role. Operating with a high degree of independence, you will report directly to the VP of Global Accounts. This setup offers direct access to senior regional leadership and the strategic backing required to architect complex global supply chain solutions without being bogged down by team management overhead.

About the job.

As the Regional Key Account Manager (Global Accounts), you will be the strategic commercial lead for a portfolio of major enterprise clients. With a heavy and primary focus on LCL consolidation, your core responsibilities will include:

• Taking full ownership of global enterprise accounts, driving end-to-end revenue retention and high-value cargo growth, primarily across LCL consolidation networks.
• Architecting and pitching highly competitive LCL consolidation solutions (alongside FCL support) tailored to complex, multi-national supply chain requirements.
• Spearheading global RFQs and tenders, collaborating seamlessly with internal pricing, product, and overseas network teams to deliver winning submissions.
• Acting as the executive point of contact for strategic clients, ensuring top-tier SLA compliance, service optimization, and long-term relationship retention.
• Developing and executing continuous business expansion plans to maximize gross profit margins across major international LCL trade lanes.

Skills & experiences required.

• Experienced with 5+ years of commercial background in 3PL, freight forwarding, or ocean freight.
• Deep, specialized product expertise in LCL consolidation (pricing, co-loading networks, space planning, and trade lane dynamics) is an absolute must.
• Extensive background in Global or Regional Key Account Management, with a demonstrated ability to manage complex global RFQs and enterprise-level supply chain negotiations.
• A highly strategic "hunter" mindset focused on account expansion, paired with the operational understanding to ensure flawless global execution.
• Ability to work autonomously as an individual contributor while collaborating effectively across a global matrix organization.
• Excellent communication and presentation skills, with fluency in English and Mandarin/Cantonese.