Regional AI Business Analyst (Insurance)

Argyll Scott; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

Global Life Insurer is expanding its regional AI Centre of Excellence in Hong Kong, seeking an AI Business Analyst to bridge business discovery and delivery. You will map current processes, uncover pain points, and shape redesigned workflows to enable AI-enabled capabilities across Asia.

The role emphasizes documenting requirements, defining acceptance criteria, and coordinating cross-functional teams with a focus on practical AI implementation in business processes.

Qualifications

• Experience in business analysis and requirements engineering.
• Proven track record of supporting cross-functional delivery.
• Strong facilitation and communication with stakeholders.
• Practical AI literacy and understanding its impact on business processes.
• Ability to link business problems to delivered outcomes and requirements.

Responsibilities

• Lead process discovery with business users and domain specialists.
• Document current-state pain points and redesigned workflows.
• Translate business needs into traceable requirements and user stories.
• Define acceptance criteria and AI evaluation measures.
• Identify data, integration, control and exception-handling requirements.
• Facilitate prototype feedback and business testing, providing evidence for delivery decisions.

Skills

Business analysis

Requirements engineering

Process discovery

Cross-functional delivery

Stakeholder facilitation

AI literacy

Requirements tracing

Job description

Regional AI Centre of Excellence | Global Life Insurer

Location: Hong Kong preferred

Experience: 5–10+ years of relevant experience

The opportunity

We are partnered with a global life insurer to build out its regional AI Centre of Excellence, supporting transformation across its Asian businesses. The Centre brings business and technical specialists together to redesign processes and translate AI opportunities into practical solutions.

As an AI Business Analyst, you will connect business discovery with delivery. Working within a cross-functional squad, you will uncover operational challenges, shape redesigned workflows and define the requirements and evaluation criteria that help teams build the right capabilities.

What you will do

• Lead process discovery with business users and domain specialists.
• Document current-state pain points and redesigned workflows.
• Translate business needs into traceable requirements and user stories.
• Define acceptance criteria and AI evaluation measures.
• Identify data, integration, control and exception-handling requirements.
• Facilitate prototype feedback and business testing, preparing evidence for delivery decisions.

What you will bring

• Experience in business analysis, requirements engineering and process discovery.
• A track record of supporting cross-functional delivery.
• Strong stakeholder facilitation and communication skills.
• Practical AI literacy and an understanding of its implications for business processes.
• Ability to maintain clear links between business problems, requirements and delivered outcomes.

Preferred

Insurance-industry experience.

Why this role

You will work closely with AI specialists and business teams on regional transformation initiatives, developing requirements that influence how emerging technologies are applied in real operational settings.