Receptionist

Interactive Brokers Hong Kong Limited; Hong Kong Island; On-site; HKD 180,000 - 240,000; Full time

Benefits offered by this job

Competitive Salary

Health and welfare benefits

Annual Leave

Lunch provided in-house

Modern office facilities

Job summary

Interactive Brokers Hong Kong Limited in Admiralty is seeking a Receptionist to manage front of house, greet guests and handle documentation for external clients. You will answer calls, coordinate mail and deliveries, update calendars and maintain meeting rooms.

The role requires a client-focused approach, proficiency in MS Office, and the ability to work independently in a fast-paced environment. Cantonese, Mandarin and English skills are essential; immediate availability preferred.

Qualifications

• Excellent client service and communication skills.
• Pleasant, collaborative, and detail-minded with a can-do attitude.
• Ability to work independently in a fast-paced environment.
• Fluency in Cantonese and English; Mandarin helpful.
• Prior reception/administrative experience is advantageous.

Responsibilities

• Greet guests, manage reception duties and initial documentation.
• Answer phones professionally and route messages promptly.
• Handle mail, faxes, parcels and calendar management.
• Maintain meeting rooms and order office supplies.
• Coordinate travel arrangements and support document filing.
• Deliver client-focused service aligned with corporate standards.

Skills

Client service

Team player

Detail oriented

Cantonese

English

Tools

MS Office

Phone systems

Job description

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

Interactive Brokers Hong Kong Limited is seeking a Receptionist in our Admiralty office to assist with managing our front of house and performing various administrative and clerical duties. The successful candidate should be able to work independently in a fast-paced environment.

Responsibilities

Partner with another receptionist to provide a full spectrum of secretarial and administrative support, including:

Perform general reception duties, including guest greeting and obtaining initial account opening documentation for external clients

Ability to answer phones professionally, field phone calls, address issues or redirect as appropriate, and distribute messages in a timely and appropriate manner

Manage all incoming and outgoing mail, fax and parcel arrangements and deliveries

Update calendars, schedule meetings, and maintain meeting rooms

Order office and pantry supplies and keep stock inventory

Manage the pantry stock, including tissue paper, milk, tea, sugar, drinks, etc.

Handle the catering ordering for staff

Arrange travel and accommodations for the team

Assist in the execution and filing of corporate documents

Maintain a client focus, ensuring that client service delivery is timely, effective and efficient and that it meets both the client's (internal and external) needs and corporate standards

Other ad-hoc tasks and administrative duties assigned by management

Qualifications, Skills & Attributes

Exceptional client services skills

Good team player with a pleasant, flexible, responsible and detail-minded character

Ability to complete tasks accurately in a timely manner

Presentable, friendly personality and able to work independently

A pro-active and 'can-do' attitude toward existing working practices

Good command of Cantonese, Mandarin and English

Proficiency in Microsoft Office applications and Chinese word processing is a must

Previous office experience would be an advantage

Immediate availability preferred

Company Benefits & Perks

Competitive Salary, annual performance-based bonus and stock grant

Excellent health and welfare benefits including medical, dental, specialist and inpatient

Competitive package of Annual Leave

Daily lunch ordered in-house with a fully stocked kitchen

Modern offices with multi-monitor setups

Unique opportunity to gain exposure to global financial products, markets and clientele

Opportunities for career progression and job scope expansion in a global company with a growing local presence