Reception Assistant Manager / Reception Supervisor

Aqua Restaurant Group; Hong Kong; Sur place; HKD 279 000 - 424 000; Plein temps

Avantages offerts par ce poste

Duty Meal

Medical Insurance

Discretionary bonus

Résumé du poste

Leadingnation in Hong Kong is seeking a guest services professional to handle guest complaints, review feedback from various platforms, and address customer concerns with care.

The role includes supervising associates, pre-blocking rooms for special requests, and contributing to a competitive remuneration package that features a 5-day work week, duty meals, and medical insurance.

Responsabilités

• Handle all guest complaints and implements
• Review guest feedback from different platforms
• Address customer concerns and complaints
• Supervise associates in their assigned job duties
• Manage and pre-block the room for special request

Description du poste

• Handle all guest complaints and implements
• Review guest feedback from different platforms
• Attractive remuneration package, 5-day work, Duty Meal, Medical Insurance
• Attractive remuneration package, 5-day work, Duty Meal, Medical Insurance
• Luxury hotel experience will be an advantage
• 5-day work, Medical & Life Insurance
• Competitive salary and Discretionary bonus
• Luxury hotel experience will be an advantage
• 5-day work, Medical & Life Insurance
• Competitive salary and Discretionary bonus
• Address customer concerns and complaints
• Supervise associates in their assigned job duties
• Manage and pre-block the room for special request