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Fides Solutions Limited is seeking a Business Analyst to gather and document business requirements for SAP system design and configuration. You will run workshops with business users to map current processes and identify optimization opportunities, producing clear specifications and flow diagrams.
You will support SAP implementations through testing, UAT coordination and defect tracking, translating requirements into system configurations and delivering training and user materials to ensure
Gather, document and analyse business requirements from clients and internal stakeholders to inform SAP system design and configuration
Conduct workshops and meetings with business users to understand current processes and identify optimization opportunities
Prepare and maintain comprehensive project documentation, including requirements specifications, process flows and design documents
Support the testing phase of SAP implementations, including test case development, user acceptance testing (UAT) coordination and defect tracking
Collaborate with SAP technical teams to translate business requirements into system configurations and solutions
Monitor project progress, track action items and communicate status updates to project stakeholders
Provide user training and support materials to facilitate successful system adoption
Identify and upscale risks, issues and deviations from project plans to senior team members
Contribute to continuous improvement by capturing lessons learned and best practices throughout project delivery
Bachelor’s degree in Information Technology, Business, Engineering or a related discipline
Proven experience in business or systems analysis, ideally within an ERP implementation environment
Familiarity with SAP systems, modules or implementation methodologies
Strong analytical and problem-solving skills with the ability to think logically and systematically
Excellent communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders
Proficiency in documentation tools and techniques, including the ability to create clear process flows and requirements specifications
Experience with project management principles and methodologies
Strong organisational skills with the ability to manage multiple tasks and prioritise effectively
Attention to detail and commitment to delivering high-quality work
Preferred: Experience with specific SAP modules such as Finance (FI/CO), Supply Chain (MM/SD) or Human Capital Management (HCM)
Preferred: Knowledge of ITIL frameworks or change management practices
Preferred: Experience working with international or multi-site implementations