Project Manager - Global Digital Strategy & Omni Operations

Randstad Hong Kong; Hong Kong; On-site; HKD 600,000 - 1,000,000; Full time

Job summary

Randstad Hong Kong Limited is seeking an experienced Senior Project Manager to lead global digital delivery initiatives across international markets. You will partner with Product, Technology, Finance, Brand, and Regional teams to shape scope, metrics, and outcomes, while mitigating risks and driving portfolio governance.

The role requires 5–8 years in project management/change management within global retail or e‑commerce, a Bachelor’s degree, and strong collaboration across cross-functional

Qualifications

• 5–8 years of project management and change management experience in global retail or e-commerce is preferred.
• Bachelor’s degree in Business Administration, Operations, Information Systems, or related field.
• PMP or CAPM certification is highly preferred.
• Strong understanding of Product Management, Technology, E-commerce, and Retail ecosystems.
• Experience collaborating with technical teams, software systems, and Agile/Scrum delivery frameworks.

Responsibilities

• Develop and maintain cross-functional project plans and roadmaps for digital delivery across international markets.
• Partner with Product, Technology, Finance, Brand, and Regional leadership to define scope, success metrics, and deliverables.
• Anticipate and manage risks, issues, and interdependencies with global stakeholders for proactive mitigation.
• Monitor portfolio health and deliver executive status reports and KPI dashboards for leadership forums.
• Conduct quantitative and qualitative analyses to present strategic options to senior leadership.

Skills

Project management

Change management

Stakeholder management

Agile/Scrum

Cross-functional collaboration

Education

Bachelor's degree in Business Administration

Tools

MS Project

Jira

SharePoint

Job description

about the company.

Our client is an iconic, globally recognised athletic apparel and lifestyle brand celebrated for technical product innovation, digital leadership, and community-driven culture. Operating an expansive international retail and e-commerce presence, they continuously invest in enterprise digital transformation to elevate guest engagement and deliver seamless omnichannel customer experiences worldwide.

about the team.

You will join the Global Digital & Omni Strategy, Planning and Operations function, serving as a central catalyst translating enterprise digital strategy into synchronized global execution. The team culture is purpose-led, entrepreneurial, and highly collaborative, fostering an agile environment where cross-functional alignment, open communication, and high-impact delivery are championed.

about the job.

• Develop and maintain comprehensive cross-functional project plans and roadmaps to ensure seamless digital delivery across international markets.
• Partner with Product, Technology, Finance, Brand, and Regional leadership to define project scope, success metrics, and deliverables.
• Anticipate and manage project risks, issues, and interdependencies, collaborating with global stakeholders to devise proactive mitigation strategies.
• Monitor portfolio health and deliver executive status reporting, KPI dashboards, and governance overviews for leadership forums.
• Perform quantitative and qualitative analyses to present viable strategic options to senior leadership, facilitating data-driven decision-making.
• Maintain rigorous project governance documentation, tracking change requests, architectural decisions, risks, and financial baselines.
• Facilitate project retrospectives, document lessons learned, and institutionalise continuous improvements across delivery processes.
• Collaborate with peer project and programme managers across functions to establish unified, high-performing operational standards.

skills & experience required.

• Minimum 5 to 8 years of experience in project management and change management, preferably within vertically integrated, global retail or e-commerce environments.
• Bachelor’s degree in Business Administration, Operations, Information Systems, or a related discipline.
• PMP (Project Management Professional) or CAPM certification is highly preferred.
• Strong practical understanding of Product Management, Technology, E-commerce, and modern Retail ecosystems.
• Demonstrated experience collaborating with technical teams, software systems, and Agile/Scrum delivery frameworks.
• Proven track record in managing cross-functional dependencies, enterprise roadmaps, and stakeholder alignment across international regions.
• Action-oriented, entrepreneurial mindset with strong resilience when navigating ambiguity and organisational change.
• Excellent verbal and written communication skills in English are required; proficiency in Cantonese or Mandarin is an advantage.

skills

Product Management, Technology, E-commerce, and modern Retail ecosystems.

qualifications

no additional qualifications required

education

Bachelor Degree