Program Lead Maintenance

Melbourne Water; Hong Kong; On-site; HKD 991,000 - 1,156,000; Full time

Job summary

Melbourne Water is seeking a Program Lead Maintenance to guide a skilled team responsible for safe, reliable delivery of the amenity program at the Western Treatment Plant and surrounding areas.

You will manage budgets, drive continuous improvement, recruit and develop staff, and ensure compliance with safety and quality standards while collaborating with contractors and stakeholders to deliver high‑quality outcomes for our customers.

Qualifications

• Experience leading civil/maintenance teams.
• Strong leadership and people development skills.
• Ability to manage budgets and schedules.

Responsibilities

• Lead delivery of the region’s amenity maintenance program.
• Manage a monthly work program across Western Suburbs and Western Treatment Plant.
• Foster a safety‑focused culture and lead teams to meet standards.
• Ensure activities are safe, efficient and compliant with requirements.
• Oversee budgets, forecasts and accruals, keeping stakeholders informed.
• Champion continuous improvement and best‑practice maintenance processes.
• Lead recruitment, onboarding and staff development.
• Demonstrate Melbourne Water values and inclusive leadership.
• Maintain compliance with health, safety, environmental and quality practices.

Skills

Leadership

Maintenance leadership

Safety-focused

Budgets management

Stakeholder engagement

Contractor management

Plant operations

Education

Trade qualification

White Card

Tools

Asset mgmt systems

MS Office

Job description

Contract type: Permanent Full Time

Location: Western Treatment Plant

Categories: Environment, Management, Operations and Maintenance, Other

Who We Are

In Melbourne, water is essential to our way of life.

As caretakers for Melbourne’s water cycle, we care for water, life and land throughout Melbourne: both its people and its biodiversity.

Each time you drink from the tap, flush a toilet or kayak down the Yarra, we’re there. Primed and ready, quietly delivering some of the world’s cleanest water for over five million residents and wildlife that call Melbourne home, just as we have for over 130 years.

If you value making it count, diving in with curiosity, and doing what’s right, you're in the right place.

About The Role

As Program Lead Maintenance, you will lead, mentor and support a skilled team responsible for the safe, reliable and efficient delivery of Melbourne Water’s amenity program, including grass and civil maintenance activities. You will provide operational leadership to team members, contractors and service providers, ensuring maintenance programs are delivered safely, on time, within budget and to a high standard of quality.

You will drive continuous improvement across service delivery, optimise program performance and implement best-practice maintenance approaches to achieve positive outcomes for our operations, customers and stakeholders.

In this role you will:

• Lead the delivery of the region’s amenity maintenance program, continuously monitoring performance and identifying opportunities to improve efficiency, service outcomes and value.
• Manage a monthly program of work from various initiator groups, working in the Western Suburbs of Melbourne including areas such as high conversation areas in the Western Treatment Plant to urban areas for safety and amenity purposes
• Foster a high-performing, safety-focused culture by providing strong leadership to team members, contractors and service providers.
• Ensure maintenance activities are delivered safely, efficiently and in line with customer, regulatory and business requirements.
• Manage program budgets, forecasts and accruals, ensuring customers and stakeholders are informed and expectations are met.
• Champion continuous improvement and best-practice maintenance processes to enhance operational performance and customer outcomes.
• Lead recruitment, onboarding and development activities, while supporting team members through performance planning, career development and capability building.
• Role model Melbourne Water’s values and leadership behaviours by inspiring, empowering and developing diverse and inclusive teams.
• Ensure compliance with Melbourne Water’s health, safety, environmental and quality management requirements, promoting a culture of zero harm.

About You

You are an experienced maintenance or operations leader with a strong ground in civil, parks, infrastructure or asset maintenance environments. You are passionate about leading people, delivering operational excellence and building strong relationships with stakeholders.

You will bring:

• Proven experience leading teams responsible for civil, grass, spray crews and maintenance programs.
• Strong leadership skills, with the ability to motivate, develop and support high-performing and inclusive teams.
• Demonstrated success managing multiple priorities, meeting deadlines and delivering outcomes in dynamic operational environments.
• Excellent stakeholder engagement, communication and relationship-building skills.
• Experience leading and implementing change initiatives, with the ability to influence and engage others.
• Strong problem-solving, decision-making and risk management capabilities.
• A commitment to safety, customer service and continuous improvement.
• Experience using Microsoft Office and asset management or maintenance management systems.
• Sound knowledge of workplace health and safety, environmental and quality management practices.
• The ability to remain calm and effective in emergency or high-pressure situations.

You’ll also bring:

• Trade qualification, relevant certificate or extensive on the ground maintenance/operational leadership experience.
• Relevant plant operation licences and certifications.
• Construction Induction (White) Card.
• Current Victorian Driver Licence.
• Ability to complete a medical assessment and criminal records check.

Location: Western Treatment Plant. This role includes an operational vehicle in line with Melbourne Water policy.