Product Manager

PSYKHE; Hong Kong; On-site; HKD 1,000,000 - 1,800,000; Full time

Job summary

PSYKHE is seeking a Senior Consultant, Product Management to lead engagements at the intersection of strategy, delivery, and client partnership. This role shapes what gets built, how it is prioritised, and why it matters, with end-to-end ownership across complex client programs.

Based in Hong Kong, the contract placement spans 1 year within a client team, offering deep judgement, craft, and ownership in a fast-paced consultancy setting.

Qualifications

• Applicants must have the legal right to work in Hong Kong.
• Fluent in Cantonese, Mandarin and English.
• Minimum 5 to 8 years of product management experience, including leadership of complex engagements.
• Demonstrated track record of owning product outcomes end-to-end in multi-stakeholder environments.
• Experience working in or with consulting, agency, or embedded product teams.

Responsibilities

• Lead discovery and problem framing on complex engagements, defining the right questions before the right solutions.
• Translate strategic goals into clear product vision, roadmaps, and prioritisation frameworks.
• Conduct and direct user and stakeholder research to ground product decisions in evidence.
• Define and track success metrics that connect product outcomes to business and client goals.
• Own the product backlog end-to-end, ensuring it reflects the right priorities at every stage of delivery.
• Drive sprint ceremonies and agile delivery rhythms with focus and discipline.

Skills

End-to-end product management

Leadership

Stakeholder management

Agile delivery

User research

Tools

Jira

Confluence

Miro

Figma

Product analytics tools

Job description

We build products that matter and we need senior product managers who lead with judgement, bring others with them, and drive outcomes that last.

The role

We are looking for a Senior Consultant, Product Management, someone who operates at the intersection of strategy, delivery, and client partnership. This is not a role for someone who waits to be told what to build; it is for someone who shapes what gets built, how it gets prioritised, and why it matters.

At the Senior Consultant level, you will lead product management engagements end-to-end across complex, multi-stakeholder environments, from framing the problem through to delivery and measurable outcomes. You will work with minimal oversight, coach more junior team members, and act as a trusted product partner to client leadership.

This role is fulfilled by a PSYKHE consultant embedded within our Client’s organisation, as a contract placement within a specific client team for 1 year, based in Hong Kong. You will bring the same depth of judgement, craft, and ownership.

What success looks like at Senior Consultant level

• You lead product engagements independently, owning outcomes from discovery through delivery.
• You bring clarity to ambiguity and set direction that teams can execute against with confidence.
• You manage senior stakeholders with ease, aligning competing priorities without losing momentum.
• You mentor junior team members intentionally and raise the quality bar across the engagement.
• Your work creates tangible, measurable value for clients and strengthens PSYKHE's practice.

Your Responsibilities

• Lead discovery and problem framing on complex engagements, defining the right questions before the right solutions
• Translate strategic goals into clear product vision, roadmaps, and prioritisation frameworks
• Conduct and direct user and stakeholder research to ground product decisions in evidence
• Define and track success metrics that connect product outcomes to business and client goals
• Identify and manage product risks, dependencies, and trade-offs with clarity and confidence

Delivery & Execution

• Own the product backlog end-to-end, ensuring it reflects the right priorities at every stage of delivery
• Translate strategy into well-scoped epics, user stories, and acceptance criteria that engineering teams can act on
• Drive sprint ceremonies and agile delivery rhythms with focus and discipline
• Navigate governance, compliance, and approval processes in regulated environments without losing delivery pace
• Maintain consistently high standards in product thinking, documentation, and stakeholder communication

Stakeholder Management & Client Partnership

• Build trusted relationships with client leadership across business, product, and technology functions
• Communicate product direction, trade-offs, and progress clearly at all levels, including C-suite
• Manage competing stakeholder priorities with tact and resolve, keeping delivery on track
• Identify followon opportunities and contribute to shaping the next phase of client engagement

People Development & Practice

• Mentor Consultants and Associate Consultants, providing structured feedback and creating growth opportunities
• Contribute to internal knowledge sharing, playbooks, and PSYKHE's product management practice
• Support hiring through interviews, portfolio reviews, and assessment of candidates
• Model the standard for product craft, rigour, and professionalism across the team

You Are

• A product leader who sets direction and earns trust, operating with confidence in ambiguous, complex environments
• Strategically fluent: you connect product decisions to business outcomes and client value without needing to be prompted
• An exceptional communicator who adapts your style across engineers, designers, and executive stakeholders
• A people developer who invests in those around you and makes the team stronger through your involvement
• Commercially aware: you understand how great product work creates business impact and practice growth
• Deeply execution-focused: you follow through, you hold the standard, and you do not let things slip
• AI-literate: you understand how AI is reshaping product development and bring this thinking to your engagements

Skills & Requirements

Core Competencies

• End-to-end product management across discovery, definition, delivery, and iteration
• Roadmap development and stakeholder alignment in complex, multi-team environments
• Backlog ownership, sprint management, and agile delivery discipline
• User research, problem framing, and evidence-based decision-making
• Stakeholder management across business, product, and technology audiences at senior levels

Tools & Methods

• Agile and lean delivery practices in cross-functional squads
• Comfortable with Jira, Confluence, Miro, Figma, or equivalent
• Familiarity with product analytics tools and data-informed prioritisation approaches

Experience & Qualifications

Required

• Applicants must have the legal right to work in Hong Kong (no visa sponsorship)
• Fluent in Cantonese, Mandarin and English
• Minimum 5 to 8 years of product management experience, including leadership of complex engagements or products
• Demonstrated track record of owning product outcomes end-to-end in multi-stakeholder environments
• Experience working in or with consulting, agency, or embedded product teams
• Proven ability to manage senior client or executive relationships
• Experience mentoring or coaching junior product team members

Advantageous

• Background in sports, entertainment or non-profit / philanthropic industries.
• Experience with AI-enabled products, conversational experiences, or data platforms
• Exposure to business development, pitching, or practice-building in a consultancy context
• Tertiary qualification in business, technology, design, or a related discipline

About PSYKHE

PSYKHE is a strategic design and innovation consultancy on a mission to enable and deliver innovation that works. We partner with forward-thinking organisations across Asia to design products, services, and experiences that create real, lasting impact. Our teams embed deeply with clients across banking, financial services, insurance, and the public sector to drive transformation from the inside.

Our Vision

To be the CX and design partner of choice for innovative, forward-thinking companies in Asia and the employer of choice for ambitious, purposeful talent.

What Drives Us

• Impact: We design work that creates measurable business and social impact.
• Soul: We put our heart into the work, and we do work that is worth putting our heart into.
• People: The values, mindsets, and behaviours of the people we design for sit at the heart of everything we do.

Equal Opportunity Employer

PSYKHE is committed to building a diverse, inclusive, and equitable workplace. We welcome applications from candidates of all backgrounds, regardless of race, gender, age, religion, disability, sexual orientation, or any other characteristic. We believe that diverse teams build better products and create more meaningful impact.

If you require any reasonable adjustments during the recruitment process, please do not hesitate to let us know. We are happy to accommodate.