Product Engineer

CITIC Telecom CPC; Hong Kong; Presencial; HKD 420.000 - 780.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

5 days work week

Discretionary year-end bonus

Medical & dental insurance

Free meals

Free shuttle bus service

Descripción de la vacante

CITIC Telecom CPC is seeking a skilled engineer to install, test, launch and support our in-house telecom service platform in Hong Kong. You will monitor system performance, plan capacity, and provide Tier 3 support to engineering and operations teams.

The role emphasizes AI tools, cloud tech and 5G knowledge, with opportunities for senior level based on experience. A strong bilingual English/Chinese capability is required, with a competitive benefits package offered.

Formación

• Degree in Computer Science, IT, Information Engineering or related field.
• Minimum 3 years in telecom/IT industry.
• Certifications in Cloud or AI are highly valued.
• Additional certifications in 5G Core, VoNR, PCF, and Charging Systems are a strong advantage.
• Knowledge of Microsoft server applications, MSSQL, Linux, virtualization, and cloud-native environments (Docker, K8s, CI/CD).
• Strong understanding of AI tools and techniques; experience applying AI agents in O&M preferred.
• Proficiency in English and Chinese (Cantonese & Mandarin).
• More experience may be considered for Senior Product Engineer.

Responsabilidades

• Install, test, launch and support in-house telecom service platform.
• Monitor systems, enhance platform and plan capacity.
• Provide Tier 3 support to engineering and operations teams.
• Introduce new tools and AI agents to improve testing, deployment and maintenance.
• Manage patents, software copies and innovative project initiatives.

Conocimientos

Cloud AI

AI tools

English & Chinese

AI agents

Educación

Bachelor's degree in Computer Science / IT / information engineering

Herramientas

MSSQL

Linux

Docker

Kubernetes

CI/CD

Descripción del empleo

About the Company

CITIC Telecom International Holdings Limited was established in 1997 in Hong Kong and was listed on The Stock Exchange of Hong Kong Limited on 3 April 2007. It is an Internet-oriented telecommunications enterprise providing comprehensive services. The Company’s services cover international telecommunications services, providing mobile international roaming, international voice, international messaging, international data and international value-added telecommunications services, etc. to global carriers. The Group has established branch organisations in 22 countries and regions with more than 2,500 employees and over 160 PoPs globally.

CITIC Group Corporation, a large multinational conglomerate headquartered in China, is the ultimate holding company of CITIC Telecom.

Responsibilities

• Installation, testing, launching, and supporting of teleco service platform developed in-house
• Responsible for system monitoring, platform enhancement and capacity planning
• Tier 3 support for engineering and operation team
• Introducing new tools, AI agents to improve efficiency of system test, deployment and maintenance
• Patent, software copy, innovative project initiatives and application

Requirements

• Degree holder or above in Computer Science, Information Technology, Information Engineering or related disciplines
• Minimum 3 years of relevant experience in telecommunication/information technology industry
• Professional certifications related to Cloud, AI techniques are highly valued
• Additional certifications in telecommunication technologies (5G Core, VoNR, PCF, Charging Systems) are a strong advantage
• Knowledge of Microsoft server applications, MSSQL, Linux, Virtualization Machine, Cloud native environment(Docker, K8s, CI/CD etc.)
• Strong understanding of AI tools/platforms/techniques, e.g. n8n, Dify, Langchain ,Claude Code, MCP, Skills, etc., experience of applying AI Agent in system O&M is preferred
• Good command in both spoken and written English and Chinese (Cantonese & Mandarin)
• Candidate with more experience will be considered as Senior Product Engineer.

We Offer

• 5 days work week
• Discretionary year-end bonus
• Medical & dental insurance
• Free meals
• Free shuttle bus service

We offer competitive salary and benefit package including medical, life and dental insurance, 5-day work, 14 days paid annual leave and free shuttle bus service to the capable candidate.

All personal data received will be treated strictly confidential and will be used for employment related purpose only.