Private Banking Operations Support Officer (6-Month Contract)

All Star Agency; Hong Kong; On-site; HKD 134,000 - 201,000; Full time

Job summary

All Star Agency in Hong Kong is seeking a Private Banking Operations Support Officer on a six-month contract to assist daily client-account administration, including account opening, data maintenance, AML/KYC screening and documentation handling.

You will work closely with Front Office and Compliance to ensure records are accurate, processes run smoothly and regulatory requirements are met, with a focus on attention to detail and timely task delivery.

Qualifications

• Bachelor’s degree or higher in Business, Finance, Banking, Administration or related discipline.
• Exposure to banking operations, account services, onboarding or KYC/AML support is advantageous.
• Strong attention to detail and accuracy with structured procedures.
• Good organisational and time-management skills with ability to multitask and meet deadlines.
• Proficient in Microsoft Office, especially Excel, with English and Chinese typing skills.

Responsibilities

• Perform daily AML name screening, customer-data checks and initial documentation reviews.
• Support account opening, maintenance and periodic reviews through data input and tracking.
• Update client static data, account profiles and KYC records in the bank’s systems.
• Handle filing, scanning, indexing and record maintenance to keep documents up to date.
• Liaise with Front Office, Compliance and Operations teams to follow up on outstanding documents.
• Assist with process-improvement initiatives, system testing and basic management reporting.

Skills

Attention to detail

Time management

English and Chinese typing

Communication in English and Chinese

Education

Bachelor’s degree or higher

Tools

Microsoft Office

Excel

Job description

Join a leading private bank in Hong Kong as Private Banking Operations Support Officer on a six-month contract. You will support daily client-account administration, including account opening, client-data maintenance, AML name screening and documentation handling, helping maintain accurate records and efficient operational processes.

About the Role

This opportunity is suited to a detail-oriented professional with exposure to banking operations, account services, client onboarding or KYC support. Working closely with Front Office, Compliance and Operations colleagues, you will support account-servicing activities and gain practical experience in private banking documentation, control procedures and stakeholder coordination.

Key Responsibilities

• Perform daily AML name screening, customer-data checks and initial documentation reviews, ensuring information is accurate, complete and handled in accordance with internal procedures.
• Support account opening, account maintenance and periodic reviews through document collection, preliminary checking, data input, status tracking and follow-up.
• Update client static data, account profiles, KYC records and related information accurately in the bank’s systems.
• Handle filing, scanning, document indexing and record maintenance, ensuring client documentation remains properly stored, accessible and up to date.
• Liaise with Front Office, Compliance and other Operations teams to follow up on outstanding documents and resolve routine account-services enquiries.
• Assist with process-improvement initiatives, system testing, basic management reporting and other operational assignments or projects as required.

Requirements

• Associate degree, higher diploma or bachelor’s degree in Business, Finance, Banking, Administration or a related discipline.
• Prior exposure to banking operations, private banking account services, client onboarding, account opening or KYC/AML support is an advantage.
• Strong attention to detail and accuracy, with the ability to follow structured procedures and handle document-intensive operational tasks.
• Good organisational and time-management skills, with the ability to manage multiple tasks independently, meet tight deadlines and maintain a professional, service-oriented approach.
• Working knowledge of Microsoft Office, particularly Excel, with competent English and Chinese typing skills.
• Good written and spoken English and Chinese; Putonghua is an advantage.