Private Banking Client Relations Associate

China, Beijing Branch; Hong Kong; Presencial; HKD 300 000 - 480 000; Tempo integral

Resumo da oferta

DBS Private Banking in Hong Kong seeks a customer-focused professional to support Relationship Managers in delivering differentiated service to high net-worth clients. You will collaborate across teams to ensure timely processing, establish strong client relationships, and assist with daily maintenance and loan disbursement preparation.

The role requires a degree in Business/Finance, at least 3 years in private banking, and fluency in English, Chinese, and Putonghua.

Qualificações

• Degree holder in Business, Finance or related disciplines.
• Minimum 3 years of experience in private banking.
• Qualified to carry out Investment regulated activities (Types 1 and 4) under Securities and Futures Ordinance (SFO) is a must.
• Customer-focused, with excellent communication and interpersonal skills.
• Good command of written and spoken English and Chinese; fluency in Putonghua is a must.

Responsabilidades

• Support Relationship Managers in providing differentiated service to high net-worth customers and contribute to customer retention and growth.
• Collaborate with business support and service providers to ensure timely transaction processing and delivery of customer-focused service to exceed customer expectations.
• Establish customer relationships, know the customers to gain their confidence and trust, and deliver customer-focused solutions.
• Assist Relationship Managers in the daily maintenance of customer relationships.
• Serve as customers' key contact point in initiating customer instructions, monitoring fund payment, and preparing loans disbursement instructions

Conhecimentos

Customer-focused

Communication skills

Interpersonal skills

Fluency in Putonghua

Formação académica

Degree in Business/Finance or related disciplines

Descrição da oferta de emprego

DBS Private Banking in Hong Kong seeks a customer-focused professional to support Relationship Managers in delivering differentiated service to high net-worth clients. You will collaborate across teams to ensure timely processing, establish strong client relationships, and assist with daily maintenance and loan disbursement preparation.

The role requires a degree in Business/Finance, at least 3 years in private banking, and fluency in English, Chinese, and Putonghua.