Private Banking Associate: Build Wealth & Client Relationships

China, Beijing Branch; Hong Kong; On-site; HKD 279,000 - 446,000; Full time

Job summary

DBS Private Banking in Hong Kong is seeking a Customer Service professional to support Relationship Managers and deliver frontline service to high-net-worth clients. You will help maintain relationships, process transactions, and ensure timely, customer-focused service.

The role emphasizes strong communication with English and Chinese speakers, collaboration with service providers, and adherence to regulatory requirements. Regular schedule and a dynamic banking environment are offered.

Qualifications

• Degree holder in Business, Finance or related disciplines.
• Minimum 3 years of experience in private banking industry. Solid experience in building customer relationships is an advantage.
• Qualified to carry out Investment regulated activities (Types 1 and 4) under Securities and Futures Ordinance (SFO) is preferable
• Customer-focused, with excellent communication and interpersonal skills
• Good command of written and spoken English and Chinese

Responsibilities

• Support Relationship Managers in providing differentiated service to highnet-worth customers and contribute to customer retentionand growth
• Collaborate with business support and service providers to ensure timely transaction processing and delivery of customer-focused service to exceed customer expectations
• Establish customer relationships, know the customers to gain their confidence and trust, and deliver customer-focused solutions
• Assist Relationship Managers in the daily maintenance of customer relationships
• Serve as customers' key contact point in initiating customer instructions, monitoring fund payment, and preparing loans disbursement instructions

Skills

Customer-focused, with excellent commu

Good command of written and spoken Eng

Education

Degree holder in Business, Finance or related disciplines

Job description

DBS Private Banking in Hong Kong is seeking a Customer Service professional to support Relationship Managers and deliver frontline service to high-net-worth clients. You will help maintain relationships, process transactions, and ensure timely, customer-focused service.

The role emphasizes strong communication with English and Chinese speakers, collaboration with service providers, and adherence to regulatory requirements. Regular schedule and a dynamic banking environment are offered.