Private Bank - Client Lifecycle Management (CLM) Specialist, AVP

Deutsche Bank AG, Hong Kong Branch; Hong Kong; On-site; HKD 800,000 - 1,100,000; Full time

Benefits offered by this job

Private healthcare

Non-contributory pension

20 days annual leave

Life Assurance

CSR volunteering leave days

Flexible benefits

Job summary

Deutsche Bank AG, Hong Kong Branch is seeking an AVP-level Private Bank CLM Specialist. The role advises Front Office on AML/KYC, supports from prospecting to funding, and collaborates with AFC and other departments to ensure timely, compliant account onboarding and ongoing reviews.

The candidate should have 5+ years in banking/financial services with AML/KYC expertise, fluent in English and Cantonese, and prefers CAMS certification. Exposure to AI tools to improve productivity is welcomed.

Qualifications

• Degree in Banking, Accountancy or Business Administration.
• 5+ years in banking or financial industry, with AML/KYC focus.
• Knowledge of Source of Wealth and Know-Your-Client regulations.
• Fluency in English and Cantonese.
• CAMS AML certification is preferable.

Responsibilities

• Advise Front Office on AML/KYC and documentation matters.
• Check quality and completeness of client files and KYC forms.
• Set up case management teams for complex cases (RM, CLM, AFC, COO).
• Coordinate with AFC/RC for approvals and information guidance.
• Monitor, escalate issues, and share weekly MI with Relationship Manager.
• Lead account opening and KYC reviews with Front Office guidance.
• Provide expert advice on complex account structures and KYC/AML cases.

Skills

AML/KYC knowledge

Analytical thinking

Communication & presentation

Relationship management

Team collaboration

Adaptability

AI productivity tools

Education

Degree in Banking/Accountancy/Business Administration

Tools

AI tools

Job description

Private Bank - Client Lifecycle Management (CLM) Specialist, AVP

The Client Lifecycle Management(“CLM”) KYC specialist advises Front Office on all SoW / AML / KYC and legal documentation related matters, support Client Advisors through from prospecting to funding of the accounts, liaises with other departments, particularly the Anti-Financial Crime (AFC) team, to verify approvals, obtain information and/or guidance including transaction monitoring and sanctions screening. The candidate must have good knowledge of local industry practices and is accountable to ensure overall SLAs are met and escalating any issues appropriately and timely. The candidate will be required to steer appropriate outcomes, partner closely with key internal and external business partners including agile / technology to ensure effective communication of tool enhancements / process improvements to the team and the team is executing properly.

In addition, the individual will support with the on-going SoW uplift exercise to remediate existing accounts.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

Competitive Salary and non-contributory pension

20 days annual leave plus generous number of public holidays

Life Assurance and Private Healthcare for you and your family

A range of flexible benefits including retail discounts, gym benefits, wellbeing incentives

The opportunity to support a wide ranging CSR program plus take volunteering leave days

Your key responsibilities:

CLM KYC specialist who focuses on account opening / client adoption process, on-going periodic reviews, advising Front Office on AML / KYC and documentation matters, provides expert advice to team members and / or Client Advisors on complex account structures etc

Acting as sparring partner for client ACOs in all AML/KYC related topics;

Check quality and completeness and correctness of client files / KYC forms

Setup case management team (RM, CLM, AFC, DCRO, COO etc) subject to the complexity of the case

Collection of docs (directly with clients if requested)

Update KYC questionnaire based on the information provided by RC (if requested)

Request for pre-screening of names as applicable

Monitor, track and escalating any issues appropriately and share MI on a weekly basis to the Relationship Manager or Market Head

Be the lead to focus and streamline the account opening and KYC review process and Advising Front Office on legal documents during the onboarding and periodic review process

Provide expert advice to Client Advisors on complex account structures and KYC/AML cases the business is confronted with

Participate in client meetings if required

Partner and work closely with other departments, incl. AFC, to verify approvals, obtain information and/or guidance and participate in investigations as required, including preventative crime checks, transaction monitoring and sanctions screening.

Responsible for quality SoW / KYC and timeliness of submissions across account opening and periodic reviews.

Your skills and experience:

Degree majoring in Banking, Accountancy or Business Administration

Knowledgeable and experienced in Source of Wealth, Know-Your-Client, Anti-Money Laundering regulations and regulatory environment, operations, account documentation, risk management, experience in banking or financial industry for at least 5 years for AVP level

Individuals from banking industry specifically in Wealth Management and Private Bank

CAMS AML certification is preferable

Mature, strong analytical and problem solving ability, detail-oriented and willing to challenge the status-quo

Excellent interpersonal skills and the ability to manage relationships with all levels

Strong customer relationship, communication and presentation skills

Strong client focus and ability to partner with various internal groups

A strong sense of ownership, responsibility and sense of urgency

Flexible and able to work in a fast-paced environment to effectively meet deadlines; ability to recognize the need to escape issues for rapid resolution

Strong process and project management experience

Fluency in English and Cantonese

Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

How we’ll support you:

Flexible working to assist you balance your personal priorities

Coaching and support from experts in your team

A culture of continuous learning to aid progression

A range of flexible benefits that you can tailor to suit your needs

Training and development to help you excel in your career

Deutsche Bank is the leading German bank with strong European roots and a global network. The bank focuses on its strengths in a Corporate Bank newly created in 2019, a leading Private Bank, a focused investment bank and in asset management.

We provide financial services to companies, governments, institutional investors, small and medium-sized businesses and private individuals.

Deutsche Bank was founded in 1870 to accompany German businesses into the world, and has worked across borders ever since.