Private Bank – Business Manager, Location Management Coverage COO, AVP

Deutsche Bank AG, Hong Kong Branch; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Benefits offered by this job

Competitive salary

Non-contributory pension

20 days annual leave

Private healthcare

Flexible benefits

CSR volunteering leave

Training & development

Job summary

Deutsche Bank Private Bank in Hong Kong seeks a seasoned AVP to lead Location Management Coverage within COO. You will drive process improvements, coordinate change initiatives across Front Office, Operations, Technology and Risk, and ensure policies are practically deployed.

You will act as a working SME for Front Office, validate system changes, and maintain key documents, while supporting training and communications for smooth rollout. Strong English and Cantonese skills are required.

Qualifications

• University graduate with experience in Private Banking operations.
• Good knowledge of Private Banking products and services.
• Familiarity with KYC/AML topics is a plus.
• Able to interact with stakeholders across multiple locations.

Responsibilities

• Drive process improvements to boost Front Office productivity.
• Ensure readiness of policies, procedures and system changes.
• Coordinate delivery of change initiatives with Business, Ops, Tech and Risk.
• Track, manage and resolve execution risks; escalate when needed.
• Act as SME for Front Office on process and platform changes.
• Perform validation activities including UAT and readiness checks.
• Maintain and update KODs, procedures and materials.
• Support structured change rollouts with training and communications.
• Consolidate and manage monthly rollout plans aligned to priorities.

Skills

Process improvement

Stakeholder management

Change management

Communication skills

English and Cantonese

Education

University degree in relevant field

Tools

Microsoft Word

Microsoft Excel

PowerPoint

SharePoint

Job description

Private Bank – Business Manager, Location Management Coverage COO, AVP

Deutsche Bank Private Bank is one of the largest wealth managers worldwide. We offer our clients a broad range of traditional and alternative investment solutions, as well as comprehensive advice on all aspects of Wealth Management. As a trusted partner of wealthy individuals and entrepreneurs, family offices and foundations, we create lasting value for clients. We specialize in developing bespoke solutions for our clients around the world, for instance wealth planning across successive generations and international borders, asset management with individual risk management, loans and deposits. All this is possible thanks to our global network, our many years of experience and our close collaboration with the Corporate Bank, Investment Bank and DWS. We aim to become a highly competitive global wealth manager by combining financial strength and stability with trustworthy partnership and forward-thinking in order to build sustainable and beneficial client relationships. As a growth business for Deutsche Bank, we contribute towards building a more balanced, less capital intense and stable business model for the bank.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Competitive Salary and non-contributory pension
• 20 days annual leave plus generous number of public holidays
• Life Assurance and Private Healthcare for you and your family
• A range of flexible benefits including retail discounts, gym benefits, wellbeing incentives
• The opportunity to support a wide ranging CSR program plus take volunteering leave days

Your key responsibilities:

• Execute process improvement and efficiency initiatives to support Front Office productivity and operational effectiveness.
• Implement and/or ensure readiness of policy, procedures and system changes which are practical, controlled, and ready for deployment.
• Drive and/or coordinate delivery of change initiatives with Business Management, Operations, Technology, and Risk partners (as relevant).
• Track, manage, and resolve execution‑level issues and implementation risks, escalating where required.
• Act as a working‑level point of contact and SME for the Front Office on process and platform changes.
• Perform validation activities for system and process changes, including UAT and readiness checks.
• Maintain and update Key Operating Documents (KODs), procedures, and supporting materials.
• Support structured change rollouts, including preparation of training materials and Front Office communications.
• Consolidate and manage monthly rollout plans aligned to business priority and operational readiness.

Your skills and experience:

• University graduate with 6-8 years working experience within Private Banking Industry
• Good knowledge of products & services offered by Private Banking and their associated processing in Private Banking
• Added advantage for familiarity with KYC/AML topic
• Experience in change projects and ability to interact with different stakeholders across multi location.
• Keen learner and quick adapters of change and good team player
• Self-initiative and to be able to manage and deliver with time bound activities /projects
• Willing to learn and take on additional scope of work with training
• Excellent verbal and communication skills in English and Cantonese, also preferably with intermediate fluency in Mandarin
• Strong communication skills (oral and written) and interpersonal skills.
• Demonstrated risk analysis skills
• Prior experience in leading projects
• Good proficiency in Microsoft Suite (Word, Excel & PowerPoint) and have knowledge in building/maintaining intranet framework and Share Point
• Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.