Private Bank – Business Manager, Location Management Coverage COO, AVP

Deutsche Bank AG; Hong Kong; Presencial; HKD 1.000.000 - 1.300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private healthcare for you and family

Life assurance

Pension / non-contributory

Flexible benefits including CSR andvol

Descripción de la vacante

Deutsche Bank AG is seeking a senior Change Manager for the Private Bank to drive process improvements and oversee cross-location change initiatives. The role requires strong collaboration with Front Office, Operations, Technology and Risk teams to ensure smooth deployments and documented governance.

Fluent English and Cantonese are essential, with Mandarin preferred. The position emphasizes training materials development and effective communication across the business.

Formación

• 6–8 years’ experience in Private Banking.
• Knowledge of Private Banking products and processing.
• Familiarity with KYC/AML topics is a plus.
• Experience leading change projects with cross-location stakeholders.
• Excellent English and Cantonese; Mandarin preferred.

Responsabilidades

• Execute process improvement and efficiency initiatives for Front Office productivity.
• Ensure readiness of policy, procedures and system changes.
• Drive delivery of change initiatives with Business, Operations, Technology and Risk partners.
• Track and escalate execution-level issues and risks.
• Act as SME for Front Office on process and platform changes.
• Perform validation activities including UAT and readiness checks.
• Maintain and update KODs, procedures and materials.
• Support training and Front Office communications for rollouts.
• Consolidate monthly rollout plans aligned to priorities.

Conocimientos

Change management

Stakeholder management

KYC/AML knowledge

Project leadership

English and Cantonese fluency

AI tools proficiency

Risk analysis

Microsoft Office / SharePoint

Educación

University degree

Herramientas

Microsoft Office

SharePoint

Descripción del empleo

Job Description: Details of the Division and Team: Deutsche Bank Private Bank is one of the largest wealth managers worldwide. We offer our clients a broad range of traditional and alternative investment solutions, as well as comprehensive advice on all aspects of Wealth Management. As a trusted partner of wealthy individuals and entrepreneurs, family offices and foundations, we create lasting value for clients. We specialize in developing bespoke solutions for our clients around the world, for instance wealth planning across successive generations and international borders, asset management with individual risk management, loans and deposits. All this is possible thanks to our global network, our many years of experience and our close collaboration with the Corporate Bank, Investment Bank and DWS. We aim to become a highly competitive global wealth manager by combining financial strength and stability with trustworthy partnership and forward-thinking in order to build sustainable and beneficial client relationships. As a growth business for Deutsche Bank, we contribute towards building a more balanced, less capital intense and stable business model for the bank.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

• Competitive Salary and non-contributory pension
• 20 days annual leave plus generous number of public holidays
• Life Assurance and Private Healthcare for you and your family
• A range of flexible benefits including retail discounts, gym benefits, wellbeing incentives
• The opportunity to support a wide ranging CSR program plus take volunteering leave days

Your key responsibilities:

• Execute process improvement and efficiency initiatives to support Front Office productivity and operational effectiveness.
• Implement and/or ensure readiness of policy, procedures and system changes which are practical, controlled, and ready for deployment.
• Drive and/or coordinate delivery of change initiatives with Business Management, Operations, Technology, and Risk partners (as relevant).
• Track, manage, and resolve execution-level issues and implementation risks, escalating where required.
• Act as a working-level point of contact and SME for the Front Office on process and platform changes.
• Perform validation activities for system and process changes, including UAT and readiness checks.
• Maintain and update Key Operating Documents (KODs), procedures, and supporting materials.
• Support structured change rollouts, including preparation of training materials and Front Office communications.
• Consolidate and manage monthly rollout plans aligned to business priority and operational readiness.

Your skills and experience:

• University graduate with 6-8 years working experience within Private Banking Industry
• Good knowledge of products & services offered by Private Banking and their associated processing in Private Banking
• Added advantage for familiarity with KYC/AML topic
• Experience in change projects and ability to interact with different stakeholders across multi location.
• Keen learner and quick adapters of change and good team player
• Self-initiative and to be able to manage and deliver with time bound activities /projects
• Willing to learn and take on additional scope of work with training
• Excellent verbal and communication skills in English and Cantonese, also preferably with intermediate fluency in Mandarin
• Strong communication skills (oral and written) and interpersonal skills.
• Demonstrated risk analysis skills
• Prior experience in leading projects
• Good proficiency in Microsoft Suite (Word, Excel & PowerPoint) and have knowledge in building/maintaining intranet framework and Share Point
• Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. Deutsche Bank & Diversity We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities. Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world - be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management (DWS) division. Together we can make a great impact for our clients at home and abroad, securing their lasting success and financial security. More information at: Deutsche Bank Careers (db.com)