Premium Client Experience Specialist & Brand Ambassador

Vacheron Constantin; Hong Kong; On-site; HKD 134,000 - 257,000; Full time

Job summary

Vacheron Constantin Hong Kong boutique is seeking a professional who delivers a personalized, premium client experience and builds true long-term relationships. You will greet every customer, share the Maison story, and guide them through the in-store journey with expert product knowledge and impeccable service.

Achieving sales targets, handling negotiations, and providing after-sales support in line with Maison values are key parts of the role.

Qualifications

• Deliver a premium client experience and cultivate long-term relationships.
• Ask the right questions, understand needs, and close sales while ensuring return visits.

Responsibilities

• Deliver an exceptional in-store experience with outstanding product knowledge and customer service at every touchpoint.
• Partner with Boutique and management to support events and networking, both in-store and offsite.
• Ensure accurate and strategic client data capture to foster engagement and retention.

Skills

Client relationship

Sales negotiations

Product knowledge

Customer service

Storytelling

Tools

CRM data capture

Job description

Vacheron Constantin Hong Kong boutique is seeking a professional who delivers a personalized, premium client experience and builds true long-term relationships. You will greet every customer, share the Maison story, and guide them through the in-store journey with expert product knowledge and impeccable service.

Achieving sales targets, handling negotiations, and providing after-sales support in line with Maison values are key parts of the role.