Contract Client Advisor: Luxury Brand & Boutique Sales

Richemont Asia Pacific Limited - Vacheron Constantin; Hong Kong; On-site; HKD 156,000 - 246,000; Full time

Job summary

Richemont Asia Pacific Limited - Vacheron Constantin in Hong Kong is seeking a Customer Service Officer APAC. The role focuses on supporting the Maison business strategy through outstanding client portfolio development and sales, acting as a Brand Ambassador in and outside the boutique.

The candidate will maximize boutique sales, deliver excellent customer service, and promote products by identifying client needs. Fluency in Cantonese, English and Mandarin is required.

Qualifications

• Fluent in Cantonese, English and Mandarin.
• Luxury retail experience preferred.
• Strong selling techniques and clienteling skills.

Responsibilities

• Maximize boutique sales by achieving personal targets and supporting boutique turnover.
• Provide excellent customer service and build lasting client relationships.
• Identify customer needs and suggest merchandise to meet them.
• Maintain boutique standards and attractive product displays.
• Know brand products well and follow reporting procedures.

Skills

Customer service

Sales

Interpersonal communication

Languages

Job description

Richemont Asia Pacific Limited - Vacheron Constantin in Hong Kong is seeking a Customer Service Officer APAC. The role focuses on supporting the Maison business strategy through outstanding client portfolio development and sales, acting as a Brand Ambassador in and outside the boutique.

The candidate will maximize boutique sales, deliver excellent customer service, and promote products by identifying client needs. Fluency in Cantonese, English and Mandarin is required.