Platform Ops Lead

Cathay Pacific Airways Limited; Hong Kong; On-site; HKD 1,200,000 - 1,800,000; Full time

Job summary

Cathay Pacific Airways Limited is seeking a Platform Ops Lead to own and improve DevOps CI/CD platforms, delivering reliable, scalable services for web and mobile development teams. You will guide engineers, collaborate with vendors, and apply FinOps to optimise costs while ensuring security and compliance across base images, pipelines and container platforms.

You will supervise day-to-day platform operations, establish a clear service catalogue, and communicate technical risks and progress to

Qualifications

• Bachelor’s degree or above in Information Technology, Computer Science, Engineering, or a related field.
• 8+ years IT experience, including at least 5 years in IT infrastructure roles.
• Experience in complex enterprise IT infrastructure environments.
• Ability to design solutions and make technical decisions with minimal supervision.
• Experience influencing stakeholders and building relationships at senior levels.
• Solid understanding of DevOps, CI/CD, and Agile/Lean methodologies.
• Hands-on knowledge of cloud operations, DevOps, DevSecOps and FinOps.
• Broad exposure to Azure/AWS, container platforms, microservices and IaC.
• Strong analytical, problem-solving and root cause analysis with clear communication.
• Ability to manage multiple initiatives in a cross-functional environment and support 24/7 operations.

Responsibilities

• Build, operate and enhance automation, CI/CD and self-healing hybrid cloud platforms.
• Maintain Observability platform stability and self-service automations.
• Ensure reliable day-to-day operations of DevOps platforms and version control.
• Translate requirements into a Platform Ops service catalogue.
• Govern base images, libraries, pipelines and container platforms for security/quality standards.
• Evaluate and replace obsolete CI/CD toolsets to stay market-aligned.
• Enable secure segregation of duties through access controls across DevOps toolsets.
• Apply FinOps to optimise cloud and DevOps platform costs at scale.
• Lead, mentor and support platform engineers in daily ops and career development.
• Communicate architecture designs, risks and progress with PMs, stakeholders and partners; provide 24/7 availability when required.

Skills

DevOps

CI/CD

Agile/Lean

Cloud operations

FinOps

Stakeholder management

Analytical thinking

Cross-functional collaboration

Education

Bachelor’s degree or above

Tools

Azure

AWS

Job description

Lead the platforms that power how Cathay builds, tests and releases digital products. As Platform Ops Lead, you are responsible for delivering, running and continually improving DevOps Continuous Integration and Continuous Delivery (CI/CD) platforms that allow web and mobile application teams to move quickly, securely and at scale.

Working closely with application teams, you translate real business needs into reliable platform services, combining CI/CD toolchains, container platforms and hybrid cloud infrastructure. The role blends hands-on technical leadership with service ownership — from automation and self-healing capabilities, to performance testing, proactive monitoring and secure access controls — all built in line with Cathay’s infrastructure strategy and roadmap.

This is a role for someone who enjoys shaping platforms that others rely on every day. By guiding engineers, partnering with vendors and applying FinOps practices to optimise cost, you help create a stable, modern DevOps environment that supports innovation, resilience and long-term value for the business.

Key Responsibilities

• Item 1 of 10, Build, operate and continuously enhance automation, CI/CD and self-healing hybrid cloud container platforms to deliver high availability and scalable infrastructure services, supporting web and mobile application development.
• Item 2 of 10, Maintain Observability platform's stability and self-service automations for application team. ie Elastic Stack (ElasticSearch, Logstash, Kibana)
• Item 3 of 10, Ensure reliable day-to-day operations of DevOps platforms, covering continuous integration, test automation, environment configuration and version control. Ensure reliable day-to-day operations of DevOps platforms, covering continuous integration, test automation, environment configuration and version control.
• Item 4 of 10, Partner with application teams to translate requirements into a clear Platform Ops service catalogue. Partner with application teams to translate requirements into a clear Platform Ops service catalogue.
• Item 5 of 10, Govern the quality and compliance of base images, libraries, CI/CD pipelines and container platforms against corporate security and quality standards. Govern the quality and compliance of base images, libraries, CI/CD pipelines and container platforms against corporate security and quality standards.
• Item 6 of 10, Evaluate, retire and replace obsolete or redundant CI/CD toolsets to maintain market-aligned solutions. Evaluate, retire and replace obsolete or redundant CI/CD toolsets to maintain market-aligned solutions.
• Item 7 of 10, Enable secure segregation of duties through tailored access controls across DevOps toolsets. Enable secure segregation of duties through tailored access controls across DevOps toolsets.
• Item 8 of 10, Apply FinOps practices to optimise cloud and DevOps platform cost efficiency at scale. Apply FinOps practices to optimise cloud and DevOps platform cost efficiency at scale.
• Item 9 of 10, Lead, mentor and support platform engineers in daily operations, performance improvement and career development. Lead, mentor and support platform engineers in daily operations, performance improvement and career development.
• Item 10 of 10, Communicate infrastructure designs, risks, dependencies and delivery progress clearly with project managers, stakeholders, vendors and delivery partners, including availability for 24/7 support when required. Communicate infrastructure designs, risks, dependencies and delivery progress clearly with project managers, stakeholders, vendors and delivery partners, including availability for 24/7 support when required.

Requirements

• Item 1 of 10, Bachelor’s degree or above in Information Technology, Computer Science, Engineering, or a related field. Bachelor’s degree or above in Information Technology, Computer Science, Engineering, or a related field.
• Item 2 of 10, Minimum 8 years of IT experience, including at least 5 years in IT infrastructure roles. Minimum 8 years of IT experience, including at least 5 years in IT infrastructure roles.
• Item 3 of 10, Proven experience working in complex enterprise IT infrastructure environments. Proven experience working in complex enterprise IT infrastructure environments.
• Item 4 of 10, Strong ability to design solutions and make technical decisions with minimal supervision. Strong ability to design solutions and make technical decisions with minimal supervision.
• Item 5 of 10, Demonstrated experience influencing stakeholders and building relationships at senior levels. Demonstrated experience influencing stakeholders and building relationships at senior levels.
• Item 6 of 10, Solid understanding of DevOps, Continuous Integration / Continuous Delivery (CI/CD), and Agile or Lean methodologies. Solid understanding of DevOps, Continuous Integration / Continuous Delivery (CI/CD), and Agile or Lean methodologies.
• Item 7 of 10, Hands-on knowledge of cloud operations, DevOps, DevSecOps, and FinOps practices. Hands-on knowledge of cloud operations, DevOps, DevSecOps, and FinOps practices.
• Item 8 of 10, Broad technical exposure to cloud platforms (Azure and/or AWS), container platforms, microservices, and Infrastructure as Code. Broad technical exposure to cloud platforms (Azure and/or AWS), container platforms, microservices, and Infrastructure as Code.
• Item 9 of 10, Strong analytical, problem‑solving and root cause analysis skills, with clear written and verbal communication. Strong analytical, problem‑solving and root cause analysis skills, with clear written and verbal communication.
• Item 10 of 10, Ability to manage multiple initiatives in a cross‑functional environment, align technology with business needs, and support 24/7 operations when required. Ability to manage multiple initiatives in a cross‑functional environment, align technology with business needs, and support 24/7 operations when required.

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.