Phone Betting Services Specialist

Global Sports Jobs Limited; Hong Kong; On-site; HKD 102,000 - 139,000; Full time

Benefits offered by this job

Competitive salary and benefits

Dynamic working environment

Development opportunities

Job summary

Global Sports Jobs Limited is seeking a customer service professional to provide betting services over the phone within the MCE Division. You will engage customers across clubhouses, racecourses and OCBBs, delivering world-class experiences and managing inquiries with professionalism.

The role requires native Cantonese and English language skills, HKCEE/DSE or above, and a dynamic, customer-focused attitude in a fast-paced environment in Hong Kong.

Qualifications

• Customer service experience preferred.
• Experience handling inbound customer inquiries by phone.
• Ability to communicate clearly in Cantonese and English.

Responsibilities

• Provide betting services to customers via phone.
• Handle customer enquiries via phone.

Skills

Customer service

Phone support

Bilingual Cantonese/English

Education

HKCEE/DSE or above

Job description

Global Sports Jobs Limited is seeking a customer service professional to provide betting services over the phone within the MCE Division. You will engage customers across clubhouses, racecourses and OCBBs, delivering world-class experiences and managing inquiries with professionalism.

The role requires native Cantonese and English language skills, HKCEE/DSE or above, and a dynamic, customer-focused attitude in a fast-paced environment in Hong Kong.