Personal Banking Manager - Relationship Growth

Leadingnation; Hong Kong; On-site; HKD 334,800 - 446,400; Full time

Benefits offered by this job

Medical and life insurance

Fringe benefits

Allowances

Job summary

A leading personal banking firm in Hong Kong seeks a dedicated individual for the role of Personal Banking Manager. You will champion one-stop banking services, deliver quality customer service, and identify long-term relationships to meet financial needs. Ideal candidates must have a degree, at least 4 years of experience in retail banking, and strong customer-focused skills. The offer includes competitive remuneration and comprehensive benefits.

Qualifications

• At least 4 years of relevant working experience in retail banking services.
• Strong ability to cope with fast, dynamic pace.
• Excellent command of English and Chinese, including Putonghua.

Responsibilities

• Champion the one-stop personal banking services at Contact Centre.
• Deliver quality services to customers through inbound and outbound calls.
• Identify and develop long-term customer relationships.

Skills

Customer-focused

Excellent interpersonal skills

Problem-solving techniques

Organizational skills

Education

Degree or above

Tools

MS Office

Job description

A leading personal banking firm in Hong Kong seeks a dedicated individual for the role of Personal Banking Manager. You will champion one-stop banking services, deliver quality customer service, and identify long-term relationships to meet financial needs. Ideal candidates must have a degree, at least 4 years of experience in retail banking, and strong customer-focused skills. The offer includes competitive remuneration and comprehensive benefits.