Senior Personal Banking & Wealth Manager

Bank of China (Hong Kong) Limited; Hong Kong; On-site; HKD 334,800 - 446,400; Full time

Job summary

A leading financial institution in Hong Kong is seeking a motivated individual for a full-time role in Personal Banking and Wealth Management. The position involves delivering excellent customer service through various channels, managing customer interactions, and executing trading instructions. The ideal candidate should possess a degree, relevant banking experience, and strong communication skills in both English and Chinese. This opportunity offers growth within the banking sector, making it ideal for those driven by customer service excellence.

Qualifications

• At least 2 years of relevant experience in retail banking or financial institutions.
• Strong communication skills in English and Chinese, including Putonghua.
• May require on-shift duty as needed.

Responsibilities

• Deliver quality customer services through various media.
• Execute trading instructions for stocks and foreign exchange.
• Address customer feedback and complaints professionally.

Skills

Sales and services orientation

Excellent interpersonal skills

Customer-centric

Ability to work under pressure

Education

Degree or above

Tools

MS Office

Job description

A leading financial institution in Hong Kong is seeking a motivated individual for a full-time role in Personal Banking and Wealth Management. The position involves delivering excellent customer service through various channels, managing customer interactions, and executing trading instructions. The ideal candidate should possess a degree, relevant banking experience, and strong communication skills in both English and Chinese. This opportunity offers growth within the banking sector, making it ideal for those driven by customer service excellence.