People Operations Specialist

JC Consulting; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Job summary

JC Consulting is seeking a highly organized People Operations Specialist in Hong Kong to support end-to-end APAC payroll, benefits administration, and employee lifecycle operations. You will work with internal stakeholders and external vendors to ensure compliant, accurate HR processes across APAC regions.

The role covers global mobility, immigration, HRIS management in Workday, data audits, and documentation while preserving confidentiality and driving process improvements within a fast-paced

Qualifications

• Bachelor’s degree in a related field with a strong academic record and at least 3 years in HR operations, payroll, benefits, or a related area.

Responsibilities

• End-to-End APAC Payroll Management: Manage ongoing payroll operations across APAC with external vendors to ensure accuracy and timeliness.
• Benefits & Insurance Administration: Support regional benefits and insurance programs, including enrollments, changes, renewals, and vendor coordination.
• Employee Lifecycle Operations: Oversee onboarding, offboarding, renewals, verifications, references, and documentation for a smooth lifecycle.
• Global Mobility & Immigration: Support mobility and immigration processes, work authorization, relocation, and related movements.
• HRIS Management: Handle HRIS transactions in Workday ensuring data integrity and downstream payroll accuracy.
• Data Integrity & Audits: Conduct HR data audits, maintain personnel files, respond to inquiries, and validate data in Workday.
• Compliance & Data Audits: Perform regular audits and ensure HR processes meet APAC regulations.
• Confidentiality: Maintain strict confidentiality and identify process improvements.
• Other duties as assigned or needed

Skills

Education & Experience

HRIS Knowledge

Benefits Knowledge

Excel Proficiency

Attention to Detail

Tech-Savvy & Curious

Project Management Skills

Adaptability & Problem Solving

Communication Skills

Self-Motivated & Independent

Growth-Oriented Mindset

Team Spirit

Job description

We are seeking a highly organized and detail-oriented People Operations Specialist, supporting a seamless employee lifecycle experience and contributing to various HR projects.

The ideal candidate will have hands-on experience in APAC payroll operations, together with broader exposure across People Operations, such as benefits, insurance, global mobility, immigration, HRIS, and employee lifecycle management. You will work closely with internal stakeholders, external vendors, and cross-functional teams to deliver accurate, efficient, and employee-focused HR operations.

What You'll Do:

• End-to-End APAC Payroll Management: Manage ongoing payroll operations across APAC in partnership with external vendors, ensuring accuracy, timeliness, compliance, and continuous process improvement to support an efficient employee experience.


• Benefits & Insurance Administration: Support regional benefits and insurance programs, including employee enquiries, enrollments and changes, vendor and broker coordination, annual renewals, and maintaining accurate employee records.


• Employee Lifecycle Operations: Manage and support key employee lifecycle processes, including onboarding, offboarding, contract renewals, employment verification, reference checks, and other employee documentation, ensuring a smooth employee experience throughout the lifecycle.


• Global Mobility & Immigration: Support regional mobility and immigration processes, working with employees, internal stakeholders, and external vendors on work authorization, relocation, and related employee movements.


• HRIS Management: Manage HRIS transactions and employee data in Workday, ensuring accurate lifecycle processing, strong data integrity, effective downstream payroll support, and continuous improvement of HR processes and data flows.


• Data Integrity & Audits: Conduct HR data audits, maintain physical personnel files (P-files), respond to general HR inquiries, and validate employee data within Workday.


• Compliance & Data Audits: Support HR compliance activities by conducting regular data audits, maintaining personnel records, and ensuring HR processes are aligned with applicable employment and benefits regulations across relevant APAC markets.


• Confidentiality: Protect company information by maintaining strict confidentiality. Take entrepreneurship to identify opportunities where we can do things differently.


• Other duties as assigned or needed

Skills You’ll Need:

• Education & Experience: Bachelor’s degree in a related field with a strong academic record and at least 3 years in HR operations, payroll, benefits, or a related area.


• HRIS Knowledge: Familiarity with HR systems like Workday, Ultimate Software, PeopleSoft, or Greenhouse.


• Benefits Knowledge: Understanding of benefit plan principles and relevant laws.


• Excel Proficiency: Advanced Excel skills, including pivot tables and V-lookups.


• Attention to Detail: Strong focus on accuracy and the ability to prioritize tasks effectively.


• Tech-Savvy & Curious: Interest in workflow automation and a proactive approach to technology.


• Project Management Skills: Background in process improvement and project management.


• Adaptability & Problem Solving: Creative problem-solver with resilience to change, able to adapt to ad hoc situations.


• Communication Skills: Effective verbal and written communication skills, with experience working with various management levels and functions.


• Self-Motivated & Independent: Ability to work independently in a fast-paced environment, managing multiple projects with minimal supervision.


• Growth-Oriented Mindset: A self-starter with intellectual curiosity, a desire to learn broadly across HR operations, and a willingness to gain diverse experiences within people operations.


• Team Spirit: A healthy sense of humor and enthusiasm for working collaboratively within the People Operations team.