Patient Billing & Enquiries Clerk - Hospital Support

Hong Kong Baptist Hospital; Hong Kong; On-site; HKD 223,000 - 312,000; Full time

Job summary

Hong Kong Baptist Hospital invites high calibre candidates to join our team in Hong Kong. We are a Christian, non-profit private hospital focused on serving the public and upholding our mission of In the service of man, for the glory of God.

This role involves handling patient billing and enquiries and supporting administrative duties. Requirements include HKDSE or above, LCC&I Certificate Level 2 or equivalent, a minimum of 3 years' experience, and excellent communication and interpersonal

Qualifications

• Customer-oriented, good communication and interpersonal skills.
• Handle patient billing and enquiries as part of daily duties.
• Handle ad hoc duties as assigned.

Responsibilities

• Handle patient billing and enquiries.
• Provide courteous frontline support to patients and visitors.
• Assist with related administrative tasks as required.

Skills

Customer-oriented

Communication skills

Interpersonal skills

English fluency

Putonghua advantageous

Education

HKDSE or above

LCC&I Certificate Level 2 or equivalent

Job description

Hong Kong Baptist Hospital invites high calibre candidates to join our team in Hong Kong. We are a Christian, non-profit private hospital focused on serving the public and upholding our mission of In the service of man, for the glory of God.

This role involves handling patient billing and enquiries and supporting administrative duties. Requirements include HKDSE or above, LCC&I Certificate Level 2 or equivalent, a minimum of 3 years' experience, and excellent communication and interpersonal