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Mega Global Securities Limited is seeking an Operations Manager to oversee client account opening, onboarding and back-office controls for SFC Type 1, 4 and 9 businesses in Hong Kong.
You will coordinate KYC/AML, FATCA/CRS and risk reviews with ROs, investment managers and Compliance, while supervising operations staff and ensuring accurate records and timely fund servicing. A related degree and 5+ years asset management operations experience are required.
Oversee client account opening, operational risk management and back-office support for the Company's Type 1 (Dealing in Securities), Type 4 (advising on securities) and Type 9 (asset management) businesses. The Type 9 operational scope covers External Asset Manager (EAM) private banking platforms, discretionary account management and fund management, including Cayman Islands and British Virgin Islands (BVI) funds and Hong Kong limited partnership funds (LPFs). Work closely with Responsible Officers (ROs), investment managers, Compliance and external service providers to maintain accurate records, effective controls and timely client and fund servicing.
Key responsibilities
Manage onboarding and periodic reviews for individual, corporate, institutional, EAM private banking clients, and fund clients, covering documentation, ownership/control, signatories, identity verification, AML/CFT and sanctions screening, risk classification and source of funds/wealth checks. Obtain approval for higher-risk cases and exceptions before activation.
Maintain client files, classifications and Professional Investor (PI) assessments. Coordinate FATCA/CRS self-certifications with Compliance and service providers according to each entity's obligations.
Coordinate advisory agreements, discretionary management agreements, EAM platform mandates, and fund mandates, ensuring objectives, risk profiles, restrictions, authority, fees and reporting terms are documented and approved before services commence.
Coordinate external bank, broker, custodian and administrator accounts, ensuring ownership and mandates follow approved structures and the Company's no-client-assets condition.
Support discretionary account operations under the EAM model, including cross-platform trade capture, multi-custodian data reconciliation, portfolio valuation, consolidated client performance reporting, settlement, corporate actions, fees and valuation/performance reporting. Investigate discrepancies and maintain audit trails.
Coordinate the establishment and administration of Cayman Islands and BVI funds and Hong Kong LPFs with governing bodies, general partners and service providers. Maintain operational checklists and filing calendars.
Monitor mandate compliance, concentration, liquidity, leverage, counterparty, valuation, operational and conflict risks. Support trade checks and appropriate stress testing; elevate breaches and track approved remediation with ROs, investment managers and Compliance.
Maintain maker-checker controls, access permissions, signatory lists and independent verification of payment and settlement instruction changes. Coordinate authorised instructions through appropriate external accounts and providers.
Maintain SOPs, exception logs, retention arrangements and management reporting. Monitor onboarding, reconciliation breaks, breaches, deadlines and provider performance; elevate material issues.
Supervise operations staff and coordinate with investment, client service, Compliance and Finance teams. Support corporate cash monitoring and applicable Financial Resources Returns (FRR) monitoring and submission.
About you
Bachelor's degree in Finance, Accounting, Economics, Business Administration or a related field.
At least 5 years' asset management operations experience, strictly including direct experience with a Hong Kong SFC Type 9 licensed corporation (Type 1 and 4 experience is highly advantageous). Must possess at least 2 years' supervisory or team management experience.
Solid hands-on operational experience with the External Asset Manager (EAM) model, including working knowledge of major private banking EAM platforms, multi-custodian portfolio management systems, and consolidated reporting tools.
Practical knowledge of discretionary account operations and Cayman Islands, BVI and Hong Kong LPF funds, covering structures, governing documents, service providers, onboarding, investor transactions, NAV oversight, fees, reconciliations and reporting.
Hands-on experience in client onboarding, KYC/AML/CFT, beneficial ownership verification, sanctions screening, risk assessment and periodic reviews for corporate, fund structures, and high-net-worth individual private banking files.
Sound knowledge of applicable SFC requirements, including the Code of Conduct, Fund Manager Code of Conduct, AML/CFT, discretionary mandates, EAM operational frameworks, and no-client-assets controls. Ability to coordinate jurisdiction-specific fund requirements with advisers.
Strong operational risk awareness covering investment restrictions, liquidity, counterparties, valuation, segregation of duties, outsourced providers and incident escalation.
Proficiency in portfolio/fund administration systems, reconciliation tools and Excel, with the ability to maintain accurate records and improve processes.
Relevant HKSI examinations and professional qualifications are advantageous. Licensing and examination requirements depend on assigned duties; obtain appropriate licensing/approval before undertaking regulated activities.
Strong attention to detail, organisation, problem-solving and stakeholder management skills. Able to manage competing deadlines and communicate effectively in English, Cantonese and Mandarin.
Competitive salary and year-end bonus.
Comprehensive benefits package (medical insurance, MPF, paid annual leave, etc.).
Professional training and licensing examination sponsorship.