Operations Lead, Rehabilitation Services for PWDs

Haven of Hope Christian Service; Hong Kong Island; On-site; HKD 420,000 - 660,000; Full time

Benefits offered by this job

Maternity Leave

Paternity Leave

Compassionate Leave

Medical & Dental Reimbursement

Training & Development Allowance & /or

Job summary

Haven of Hope Christian Service on Hong Kong Island seeks an Operations Manager for Rehabilitation Service to oversee centre-based and home-based programs for people with disabilities. You will lead a transdisciplinary team, ensure service quality and compliance, and foster collaboration with key partners.

The role requires a Social Work degree with 5+ years in management, strong leadership, bilingual Chinese/English, and experience in disability services.

Qualifications

• Degree or above in Social Work with at least 5 years in a management role.
• Strong leadership, people management, problem solving and organizational skills.
• Self-motivated and proactive, able to lead teams through service development and change.
• Knowledge or experience in ICF, case management, assistive technology, and transdisciplinary practice is a plus.
• Good command of written and spoken Chinese and English.
• Experience in center-based and home-based services for people with disabilities.

Responsibilities

• Lead the transdisciplinary team to deliver centre-based and home-based services for PWDs.
• Monitor service performance, quality, and outcomes; ensure compliance with funding and service requirements.
• Develop and maintain collaboration and referral networks with stakeholders and partners.
• Promote ICF adoption, staff development, and service innovation; apply assistive technology.
• Assist the Operations General Manager in planning for proposed ICRC, including workflows, staffing, procedures, and readiness.
• Ensure quality services align with Haven of Hope Christian Service’s Vision, Mission and Core Values.

Skills

Leadership

People management

Problem solving

Organizational skills

Transdisciplinary practice

ICF

Case management

Assistive technology

Bilingual (Chinese/English)

Education

Social Work degree

Job description

Haven of Hope Christian Service on Hong Kong Island seeks an Operations Manager for Rehabilitation Service to oversee centre-based and home-based programs for people with disabilities. You will lead a transdisciplinary team, ensure service quality and compliance, and foster collaboration with key partners.

The role requires a Social Work degree with 5+ years in management, strong leadership, bilingual Chinese/English, and experience in disability services.