Programs Manager, Social & Elderly Wellness

Hong Kong Housing Society; Hong Kong; On-site; HKD 900,000 - 1,200,000; Full time

Job summary

Hong Kong Housing Society is seeking a Senior Manager (Social & Elderly Wellness) to lead estate-based social support programmes and elderly lounges. You will oversee service teams, ensure compliance with mission and standards, and collaborate with external partners to accelerate service development.

The ideal candidate holds a degree in Social Work or Health Science with extensive supervisory experience and strong communication skills across English, Putonghua and Cantonese.

Qualifications

• Minimum 8 years’ post-qualification experience in Government or related/NGO/public organizations.
• 3 years in a supervisory/management role.
• Experience in community projects is preferred.
• Strong liaison with service providers and stakeholders across sectors.
• Knowledge and practical experience in intergenerational projects.
• Strategic mindset for service development.
• Excellent communication, presentation and interpersonal skills.
• Proficiency in English, Putonghua, and Cantonese.

Responsibilities

• Establish operational objectives, plans and policies for estate-based social support programmes and elderly lounges.
• Review workflows, manuals, guidelines and service protocols to ensure compliance with mission and standards.
• Manage administration and staffing of service teams per policies and financial targets.
• Liaise with external parties and form alliances with strategic partners to expedite service development.
• Manage designated projects, award presentations, working groups, ceremonies and events.
• Prepare materials and papers for management approval on significant implementations.
• Handle emergencies, accidents, crises and/or complaints from staff, customers and external parties.
• Undertake other duties as assigned by the direct supervisor.

Skills

Intergenerational projects

Strategic service development

Stakeholder liaison

Team leadership

Communication & presentation

Interpersonal skills

English proficiency

Putonghua & Cantonese

Education

Social Work / Health Science degree

Job description

Hong Kong Housing Society is seeking a Senior Manager (Social & Elderly Wellness) to lead estate-based social support programmes and elderly lounges. You will oversee service teams, ensure compliance with mission and standards, and collaborate with external partners to accelerate service development.

The ideal candidate holds a degree in Social Work or Health Science with extensive supervisory experience and strong communication skills across English, Putonghua and Cantonese.